FE CREDIT says CX shot up 90% with Genesys Engage
Deployment of Genesys Engage by Vietnam’s leading consumer finance firm leads to a significant increase in customer satisfaction levels by up to 90%.
COVID-19 makes robots the better delivery option
Automated parcel delivery technologies are growing due to the rise in consumer demand for faster deliveries with Lux Research predicting automated deliveries to generate up to $48.4 billion in revenue by 2030