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Customer Experience / Engagement

IDC identifies new CXM opportunities in the utility space

by FutureCIO Editors

June 23, 2021

CX events elsewhere are having their impact on utility companies, themselves focusing on the customer journey and all touchpoints along...

Strategic Insights for Chief Information Officers

FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.

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IDC identifies new CXM opportunities in the utility space

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