2022 intelligent automation benchmark study
First published in 2019, Kofax’s yearly report has become the go-to insider study detailing companies’ intelligent automation ambitions, challenges, and outcomes. This year, as organizations are navigating a drastically altered business landscape, 800 respondents share that their companies face myriad new challenges, from supply-chain disruptions to workforce shortages. At a moment when virtually all companies […]
Digitally transform operations end-to-end and scale across the enterprise
Organizations that work like tomorrow use artificial intelligence (AI), robotic process automation (RPA), mobile technologies and other Intelligent Automation solutions to transform operational capacity and performance across the enterprise at scale. Discover the power of Kofax Intelligent Automation in these five case studies. From customer onboarding to insurance claims to finance & accounting automation, you’ll […]
Three ways not to lose an insurance customer
Whether it’s applying for a new policy or filing a claim, customer interactions are where the battle for lifetime brand loyalty begins. Customers expect ease of use, intuitive, self-service, fast response, and visibility into the process. Failure to offer this level of service and engagement your customers will walk away from your competition. Leveraging a […]
Asian employees want permanent flexible work
The last two years of the COVID-19 pandemic have forced many organisations to operate fully remotely. As the pandemic subsides and promising signs of economic recovery, many companies are contemplating a safe return to the office and hybrid work. However, business leaders struggle to understand what employees want and how to support them to do […]
Personalisation is a key market opportunity for CDN providers
The Content Delivery Network (CDN) market is forecast to grow to US$23.9 billion by 2030 fuelled by the expanding presence in services beyond core content delivery and caching, which includes security (network, content, and enterprise) and edge compute. ABI Research says the newer areas are supported by current trends like direct-to-consumer streaming, hybrid workforces, and […]
PodChats for FutureCISO: Leadership in cyber security
* Editor’s note: This article is co-produced by Sukhpreet Kaur For years, information security has been floating in the Top 10 IT strategies of many organisations. In the last 3-5 years, the frequency, tenacity, and boldness of cyberattacks have moved cyber security not only to the top of the CIO’s priority list but to the C-suite […]