Meeting ESG commitments at Petrosea
Mordor Intelligence forecasts Indonesia’s oil and gas market to see a CAGR of more than 5% during the forecast period, 2022-2027. While the pandemic caused a decline in demand for petroleum products, the market is expected to recover once the restriction imposed to control the pandemic are removed and demand for petroleum rises. Contract mining, […]
Skillsoft: Employee upskilling grows by 37% YoY
Study shows increases in learning consumption across Skillsoft portfolio; highlights in-demand skills and top trends shaping the future of work.
The biggest barrier to customer service modernisation
A Gartner online survey of 888 customer service reps (CSRs) and support specialists from August 2022 revealed access to legacy systems is the main barrier to new technology adoption. The survey revealed that 45% avoid adopting new technologies by relying on legacy systems and tools. “Many leaders believe that certain groups are less likely to […]
Spending more on cybersecurity does not up your protection
Spending a lot on cybersecurity does not mean great protection. Believing otherwise leads to big security budgets and disappointed executives. Sadly, one of the more popular questions that Gartner gets from our clients is “How much should I spend on cybersecurity?” “We didn’t spend enough money on that.” …Spoken by no CFO, ever Executive business […]