
On-premise data centres – down but not out
Ten years ago, enterprises spent over US$80 billion per year on IT hardware and software for their own data centres,

Ten years ago, enterprises spent over US$80 billion per year on IT hardware and software for their own data centres,

Despite the growing use of backups, manufacturing and production reported longer recovery times this year.

Gartner warns that 62% of customer service channel transitions are “high-effort” for customers, with less than half of customers who