
IDC predicts consumers in Asia/Pacific to spend $32 billion on programmatic shopping via AI agents by 2028
IDC underlines the pressing need for CX executives to pay attention to the potential of AI in CX.

IDC underlines the pressing need for CX executives to pay attention to the potential of AI in CX.

NTT DATA has launched its next-generation Smart AI Agent, an advanced AI tool to accelerate Generative AI adoption.

Agentic AI stands out due to its unique ability to ‘analyse information, learn from experiences, and adapt its behaviour based