Zoom launches Virtual Agent 3.0 to automate end-to-end customer resolution
Zoom Communications, Inc. has introduced Zoom Virtual Agent 3.0 (ZVA), an intelligent agent with a new execution architecture and expanded AI capabilities to resolve customer issues end-to-end.
HSI Donesafe and Neopharma Technologies announce API integration for fit-for-duty workflows
HSI Donesafe and Neopharma Technologies Ltd have partnered to embed Fit-For-Duty workflows directly into the Donesafe platform under an API integration roadmap.
Deepgram and IBM unveil advanced voice capabilities for enterprise AI
IBM and Deepgram partner to advance voice capabilities for enterprise AI for highly performant, enterprise-grade transcription and real-time captioning.