PodChats for FutureCIO: Sovereign AI by design – more than about where data lives
AI governance in Southeast Asia is driven by rapid AI adoption, risk awareness, and the need for ethical deployment. The ASEAN Guide on AI Ethics and Governance (2024), supplemented by its 2025 Generative AI expansion, provides holistic frameworks that influence national policies, blending voluntary soft law with baselines inspired by EU and OECD standards. Singapore […]
From AI blueprint to business process: Building integrated AI workflows
Malaysia’s AI journey is at a crossroads. While massive cloud investments and government initiatives have built the “roads,” most enterprises are still constructing the car. The initial phase of experimentation with standalone Large Language Models (LLMs) like ChatGPT revealed that many enterprises faced a harsh reality: LLMs alone are not enough. Now, as the industry […]
Erajaya to deliver seamless personalised customer experiences with Salesforce
PT Erajaya Swasembada Tbk (Erajaya Group) has adopted Salesforce’s Agentforce Marketing and Data 360 to deliver seamless, personalised customer experiences to its subscribers.