Cybersecurity cautions for 2020
Gartner predicts that by 2020, 100% of large enterprises will report to the board of directors the company’s state of...
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Drivers and hurdles to open source
Industries that are experiencing keen competition, or where market dynamics are hard to predict, these companies see open source not...
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FutureCIO QuickTakes: One size fits most doesn’t work
For enterprises, the strategy of ‘one-size, fits most’ doesn’t work in the enterprise. OneTrust's privacy expert Rob Hinson agrees that...
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Coles Supermarkets modernizes supply chain for better oversight
Australian retail chain Coles Supermarkets is investing in the Infor Nexus supply chain commerce network to streamline imports and reduce...
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Practical tips for deploying RPA
Don't believe everything that your RPA sales rep is telling you. The road to RPA success is riddled (up to...
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The hidden agenda behind HK’s virtual banks
My guess is that these virtual banks are going to be razor-focused finding customer pain points. And that's going to...
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No to Career is Over – not yet anyway
Technology continues to be the biggest catalyst for jobs in Hong Kong, as companies look for highly skilled digital leaders...
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CX not tech and channels key to 2020 success
CIO’s close working relationship with the executive leadership team is what will drive organisations to move to the next level...
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Decentralization bad for competitive advantage?
Competitive intelligence as identifying what your competitive landscape looks like, who are the potential competitors and how to displace them.
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Decoding Union Bank Philippines’ data strategy
As Henry Aguda, senior executive vice president, chief technology & operation officer Union Bank Philippines and chairman of the Board...
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Patients drive healthcare trends and opportunities in 2020
The hfma report, Healthcare 2020: Transformative Innovation, calls a grim wakeup to the healthcare industry: “Over the next three to...
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FutureTrends: UX experience depends on AX
Tony Sandberg, regional director for Asia Pacific at Kemp, talks about the role of technologies application performance management tools and...
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What customer experience means to a CIO
Barry Libenson, global chief information officer at Experian, says traditionalist CIOs tend to focus too much on operations and not...
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Why businesses are buying into bug bounties
Every organisation must manage risk. In the digital world, risks are much harder to assess and counteract. The challenge is...
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How to get the security budget you need, not deserve
Secure Mentem CEO Ira Winkler describes how CIOs and CISOs should consider “selling” the security story in ways the CEO...
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Workable strategies for MDM in 2020
Data stored in MDM systems are directly connected to the operational system. Any bad data that finds its way into...
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Mining big data – challenges, opportunities and tips for 2020
Most organisations in Asia are still struggling to tame this data-volume explosion – let alone mining it for insight and...
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Critical issues to know about DevOps
DevOps is about using enough automation in the development-build process so that the developers can release an application into production...
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Building cloud-agnostic security strategies today
As data moves between cloud, on-premise data centres, edge computing servers and consumer mobile devices, how does an enterprise design...
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Charting the right security strategy
During a CXOCIETY panel discussion on cybersecurity, the senior systems manager in charge of IT Security & Risk Management for...
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Gartner list 5 ways to optimise logistics cost
Given that logistics leaders face pressure from their stakeholders to optimize logistics costs while maintaining service and performance levels, Gartner...
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Creating differentiated value for 270 million people
We found out that the essential advantage of RBI is the massive amount of data that we own. We built...
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Interested in CX, think data movement
A transaction is a series of events. Every time a credit card is swiped, you execute a series of events...
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Discover which type of analytics is right for you
Data analytics can help your business gain a competitive advantage, make better decisions faster, and cut costs with more efficient...
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Challenges and opportunities of a cloud-native strategy
We want to be able to leverage data in the cloud the same way we have been doing it on-premise....
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Globe Telecom’s journey to data-driven competitiveness
For more than a decade, telecom service providers have been struggling to solve declining average revenue per user (ARPU). Local...
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Five new tech with high transformation impact – go get them
The latest Gartner hype cycle lists Sensing & Motion, Augmented Human, Postclassical Compute and Comms, Digital Ecosystems, and Advanced AI...
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Security habits: good, bad and just plain s----d
You can have the best, most up-to-date security solution in the world but if you, or your colleagues, don’t practise...
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Cryto down, blockchain up
Global blockchain revenues on track to hit close to US$10 billion - despite 2018 crypto winter
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Risk strategies for the digital enterprise
“The simple thing to understand is that in today’s digital economy, it’s all about data,” said George Lee, vice president...
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Accelerating digital transformation with multi-cloud
Cloud solutions melded with disruptive and emerging technologies – like blockchain, AI, IoT, big data and predictive analytics – can...
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APAC customers trust tech companies over traditional FSIs
Digital-only banks and insurers will gain ground on traditional players in Asia Pacific in the next two years.
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Creating a secure converged future
For enterprises IoT is important in their customer engagement strategy, but it is Industrial Internet of Things (IIoT) that will...
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MDM – the unspoken strategy behind DX
TIBCO's vice president of Product and Engineering, Pierre Bonnet, believes that MDM should be a business-led programme that is essentially...
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What we get wrong all the time with security
Has shopping for a security solution ever felt tedious? Some U.S. media, for example, PC Magazine, have the exercise...
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How C-suites should see security
While every member of the C-suite has a particular role to play in the running of the business, information security...
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Qualities becoming of a standout CIO
What makes for a great CIO? Tricor's Peter Lam says the CIO must be business-minded whereas ATOS' Uli Braun believes...
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Lack of C-suite alignment is killing DX
C-suites Lack of alignment and collaboration between C-suite, IT teams and wider business holding back digital transformation
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C-suite must transform or be marginalised
A team effort, having the right people on the executive team who understand and tie together the company strategy and...
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Enterprise-grade security and privacy strategies
Security and privacy are two distinct issues that are nonetheless connected. Rob Hinson, a privacy expert at OneTrust, believed that...
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CX to benefit most from AI Augmentation
Augmented intelligence reduces mistakes while delivering customer convenience and personalization at scale, democratizing what was previously available to the select...
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Why, when and how of behavioural analytics
Management consultant and author Geoffrey Moore is quoted as saying: “Without big data analytics, companies are blind and deaf, wandering...
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Making money with data
Understandably there is more than one way to skin a cat, in this case, to monetize data.
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Competing in digital insurance
https://youtu.be/t9kVN3g9WDI In 2017 insurance companies wrote US$4,891 billion in premiums worldwide, with life insurance accounting for 54.3% and non-life for...
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What banks need to know about Open Banking
https://youtu.be/dHI4B39GKkg In the IDC Financial Insights report, Regulatory Guidelines for Open Banking: Asia/Pacific Markets and their Varying Paths to Open Banking,...
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Making real money with cryptocurrencies
Eric Larcheveque, ceo of Ledger, refers to 2018 as a record-breaking year for crypto exchange hacks. In all, the estimated...
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7 deadly blockchain sins
CIOs must be aware of the risk that blockchain governance issues might pose for the success of their project.
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Cyber criminals love data privacy
We live in a connected world where it is almost difficult to avoid using the Internet for personal or for...
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Implications of AI in financial services
https://youtu.be/wxL-KphIh4A Truth be told artificial intelligence (AI) has been around way longer than what digital proponents give it credit. It...
Read moreThe human face of Regtech
a time in the future is coming when regulation will drive a wedge in the personalization journey of banks calling...
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To hell and back: a HK startup's journey
https://youtu.be/xUX4354HGN4 The StartmeupHK came and went. Now it’s back to the grind for most start-ups trying to get funding, make...
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What to do with Telecom data estates
Telcos have fairly large data estates. They collect a fair amount of data, and throw away the majority of it....
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The last thought in 5G?
For years telco revenues as measured in Average Revenue Per User (ARPU) have been on a decline. As consumers and...
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Why bother with Regtech
https://youtu.be/e6k7IDSa9mk How much is regulatory compliance? The Thomson Reuters  Annual Cost of Compliance survey (issued November 7, 2018) raises a...
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7 security and risk management trends for 2019
Gartner has identified seven emerging security and risk management trends that will impact security, privacy and risk leaders in the longer term....
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Mobile payment challenges remain in 2019
https://youtu.be/28e137dHYeI Fifty-three percent of Asia Pacific’s connected consumers use their mobile devices to make payments. It helps that smartphone adoption...
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HK trade finance gets blockchain
Banks are reluctant to adopt blockchain because they don’t want to share data with others.
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Cyberthreat mitigation 101
Googling “banking cyber threats 2019” yields 25.4 million results in a matter of 0.57 seconds. Is that alarming or fantastic?...
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Data not guts should drive product development
https://youtu.be/h1RBpl9RUNA Most organizations store and analyze data to better understand customers – this is the norm. Leonie Valentine, managing director...
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FSI Automation: what's in store beyond 2019
https://youtu.be/kmG9i4TYWys The Institute for Robotic Process Automation defines RPA as the application of technology that allows employees in a company to configure...
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Banks' love-hate relationship with cash
I have started to lose track of the number of times we’ve covered “cashless” as a topic of interest in...
Read moreBlockchains are not secure today
PoCs, pilots and the scaled-down application running via sandboxes will continue to be the norm, until such time as when...
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What you need to remember about eKYC
https://youtu.be/bN8mfxMFOS0 <p>“<a href="https://www.youtube.com/watch?v=qLgr_4iQ7hY" title="On the Internet, no one knows you are a dog">On the Internet, no one knows you are...
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How much for my service
What is a reasonable rate to charge for services rendered? It used to be that financial advisors could charge a...
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What troubles CIOs about cloud security
The benefits of the cloud are well understood. The chief reason is the ability to lower capital expenditure (CAPEX) when...
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Changing the innovation conversation
Many companies view Software-as-a-Service (SaaS) as a double-edged sword. It offers ideal solutions for age-old problems of business agility and...
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Why VC is better than ICO
https://youtu.be/h-JZU79kp1k For most startups the road to securing funding is a long and hard process. It’s not exactly a “beg,...
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Automation future trends
https://youtu.be/gVIZO73gdrk A global survey of bank CEOs by KPMG highlights a commitment by senior to pursue innovation – with two-thirds saying technological...
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Making banking human again
https://youtu.be/yzk-AicFeZE When was the last time you went to a bank and was greeted with a warm and sincere ‘welcome...
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DX changes security paradigm
https://youtu.be/umGhDN2ivWM Perhaps it is not altogether surprising if security professionals view digital transformation with apprehension. While some may be up...
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Modernizing something old
https://youtu.be/Io1LH0721Ss Gartner defines digitalization as “the use of digital technologies to change a business model and provide new revenue and...
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2FA banking is dead
Securing banking transactions has been a pre-occupation of banks and regulators for as long as modern banking practice has been...
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Insurance opportunities in 2019
https://youtu.be/lCmDD3-J93w “Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee...
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Who you gonna trust?
https://youtu.be/8awxRzHHdAc The 2019 Asia Pacific Banking Insights: Trusting in the Banking Experience highlights the predicament that banks in the region, including Hong...
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Considerations for conversational banking
The 10th annual Temenos survey of challenges, priorities and trends in the financial services sector predicts that customers will increasingly...
Read moreSecurity plays second fiddle to DX
https://youtu.be/umGhDN2ivWM Perhaps it is not altogether surprising if security professionals view digital transformation with apprehension. While some may be up...
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APAC insurance opportunities in 2019
Now every insurance company is trying to frame the solutions and the strategy around the customer. We have started to...
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2FA in banking is dead
Token dongles are heading out the door even as banks continue to struggle to deliver secure banking experience for customers...
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Spending on cognitive and AI to reach $77.6 billion in 2022
IDC predicts businesses will continues to invest in projects that utilise cognitive and AI. The IDC Worldwide Semiannual Cognitive Artificial...
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Strong regulatory support will drive the smart city push in China
A new commentary by Fitch Solutions Macro Research suggests that smart city initiatives in China gained traction after the 12th...
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Internet of Medical Things to power home healthcare industry
The perceptible shift from reactive healthcare to proactive patient care is a direct result of the technological advances in sensor...
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Frost: IoT to drive improvements in demand response programs for utilities
Grid instability and power outages caused by the peaks in energy demand are emphasizing the need for cost-efficient demand response...
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LTE to fuel IIoT use in business productivity
The Internet of Things (IoT) is basically a network of connected “smart” devices that communicate seamlessly over the Internet. More...
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Impress customers with IoT
Image by iStockPhoto/AntonioGuillem By Jayajyoti Sengupta, head, Asia Pacific, Cognizant IoT is already influencing the latest wave of digital transformation,...
Read moreIoT and blockchain will digitize daily life
Image courtesy of iStockPhoto/Chaay_Tee By Jouko Ahvenainen Digitization is coming to all services, also linked to physical services. It will...
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SG IoT startup gets leg up in overseas business quest
Location data is increasingly becoming an important component in many business strategies, including customer engagement and satisfaction, product and asset...
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Driving better customer experience through IoT
Image from iStockPhoto/ijeab By Jayajyoti Sengupta, Head, Asia Pacific, Cognizant IoT is already influencing the latest wave of digital transformation,...
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3 Hong Kong says it is NB-IoT ready
Image courtesy of iStockPhoto/metamorworks Hong Kong carrier, 3 Hong Kong claims to be one of the first operators in Asia...
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DOCOMO targets Japanese business travellers with IoT-powered connectivity
Image from iStockPhoto/visualspace In 2015, the travel and tourism trade contributed more than US$10 trillion to the global economy with...
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The death of IoT security as you know it
Image from iStockPhoto/AndreyPopov authored by Earl Perkins (photo right), research vice president, Gartner There is a topic that I wanted to...
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UnaSensors to simplify IoT deployment
UnaSensors is a brand new sensor-as-a-service offering that can kickstart anyone's IoT journey at a maximum retail price of US$5...
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IoT to fuel India’s digital transformation says IDC
Image above courtesy of iStockPhoto/metamorworks The latest report on IDC's Global IoT Decision Maker Survey — India Perspective, reveals the...
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SG and US lead world in self-driving vehicle readiness
Image by metamorworks (from iStockPhoto 692834394) A new study from Juniper Research predicts that by end of 2026 over 50 million...
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Disrupting the disrupted
https://youtu.be/Ojb45XZhPpc It’s that time of the year when we pull together predictions about what’s in store for the...
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