The future of customer experience: invisible Brandon Purcell April 26, 2024 It’s an iconic scene — the Ring of Power flying through the air in slow motion as Frodo tumbles to Read More »
Align AI by design (or risk decline) Brandon Purcell February 13, 2024 As my colleague Brian Hopkins pointed out in his blog We Are Launching Research on AI Alignment And Trust, the challenge Read More »
Transparency drives AI’s success Brandon Purcell August 17, 2023 Forrester recommends that business leaders looking to enhance their enterprise AI adoption should pull on the seven levers of trusted AI. Read More »