Gartner says time to rethink customer engagement
Gartner says sales leaders looking to cultivate an adaptable sales organisation should rethink their current sales efforts across three dimensions....
Read moreGartner says sales leaders looking to cultivate an adaptable sales organisation should rethink their current sales efforts across three dimensions....
Read moreA CBRE survey of 150 Asia-Pacific (APAC) companies reveals that nearly 60% expect some form of hybrid working, ranging from...
Read moreSmall- and medium-sized enterprises (SMEs) account for 99% of existing businesses in Indonesia and generate more than 60% of the...
Read moreAccording to the IDC report, Future of Digital Innovation Awards: Lessons from the Leaderboard, organisations that allocate more than 50%...
Read moreMcKinsey says serverless will be the next-generation cloud, providing not just cloud but full application functionality. How is this different...
Read moreThe Nutanix global 2022 Enterprise Cloud Index (ECI) survey and research showed that fewer financial services organisations have adopted multi-cloud...
Read moreA Gartner survey of CEOs and senior executives revealed significant shifts in their thinking regarding people, purpose, prices, and productivity...
Read moreGartner says 76% of HR leaders feel that hybrid work challenges employees’ connection to organisational culture. A February 2022 Gartner...
Read moreGlobalData says the adoption of digital technologies such as artificial intelligence (AI), big data, cloud computing, cybersecurity, the Internet of...
Read moreThe annual Voice of the CISO report by Proofpoint reveals that adopting hybrid working policies and cloud tools have made...
Read moreErick Brethenoux Gartner distinguished research vice president Erick Brethenoux says tighter regulations and unprecedented levels of uncertainty are increasing the...
Read moreOne of the directives of digital transformation is imperative to create a data-driven culture. However, as revealed in The Talend...
Read moreAccording to the 2022 KellyOCG Global Workforce Report – Re:work senior executives in Singapore are readying to leave their companies,...
Read moreGlobal spending on the digital transformation (DX) of business practices, products, and organisations is forecast to reach US$1.8 trillion in...
Read moreOmdia’s Digital Workplace Practice for Enterprise Connect 2022 suggests that businesses understand their digital transformation priorities if they are to...
Read moreUiPath’s 2022 Office Worker Survey of more than 500 office workers in Singapore revealed that 66% of office workers are...
Read moreThe ExtraHop 2022 Cyber Confidence Index—Asia Pacific, noted that 83% of organisations in Asia Pacific were breached by ransomware at...
Read more"It's all talk!" This is one of the revelations of an Avanade study of 2,100 businesses in 15 countries which...
Read moreIn the report, Closing the Acceleration Gap: Toward Sustainable Digital Transformation, Workday revealed that while finance, HR, and IT leaders...
Read moreGartner surveyed 362 global customer experience (CX) practitioners from October through December 2021 to understand CX priorities, processes, and measures...
Read moreJuniper Research forecasts that operators will generate US$27 billion from the termination of SMS messages related to multi-factor authentication in...
Read moreAs digital transformation takes root across the consumer ecosystem, businesses must expand and deepen their relationships with consumers to better...
Read more2021 was characterised by the quick recovery of the global economy from the slump caused by the COVID-19 pandemic. This...
Read moreThe global pandemic engendered a shift to hybrid workforces that most expect to have a longstanding impact on the future...
Read moreCanalys defines cloud infrastructure services as those that provide infrastructure-as-a-service and platform-as-a-service, either on dedicated hosted private infrastructure or shared...
Read moreBy 2026, 65% of B2B sales organisations will transition from intuition-based to data-driven decision making, using technology that unites workflow,...
Read moreA Frost & Sullivan analysis revealed that the increasing focus on enhancing resource efficiency and overall system resilience is driving...
Read moreThe global machinery and equipment industry stands at a critical moment as it confronts a whirlwind of disruptive forces, facing...
Read moreAccording to Snowflake, the data economy enables businesses to tackle the most complex business problems and elevate the services they...
Read moreSailPoint Technologies sets the standard on how identity security must evolve to keep pace with the dynamics of their customers'...
Read moreReflecting on data from a global survey of executives conducted by The Harris Poll for Google Cloud, Karan Bajwa, vice...
Read moreThe Q1 2022 Alation State of Data Culture Report reveals that only 18% of data leaders expect to receive the...
Read moreEnGarde is a suite of cyber wargaming and tabletop exercise services tailored for directors, board members, and executives in Singapore....
Read moreAccording to IDC’s Security and Trust Study 2022 69% of CEOs in Asia-Pacific (excluding Japan) are now engaged in cybersecurity...
Read moreThe Gartner Research Board has identified a new model for digital leadership that binds together data, analytics, digital technology, and...
Read moreThe Digital Sustainability Index, jointly published by Tata Consultancy Services (TCS) and the Centre of Digital Enterprise, University of Auckland...
Read moreFrost & Sullivan says technology vendors are rolling out new and improved communication, collaboration, and contact centre solutions to help...
Read moreTwo years into the pandemic, owners of small and medium-sized enterprises (SMEs) in South and Southeast Asia are optimistic about...
Read moreMuleSoft’s 2022 Connectivity Benchmark Report revealed that more than 70% of customer interactions in APAC are now digital. However, only...
Read moreThe IDC report, Work automation and digital skills – Essential for the Future of Work, revealed that up to 60%...
Read moreKenny Yeo "Enterprises today forced to shift to dynamic hybrid work, supporting devices, users and customers from anywhere, there is...
Read moreThe latest release of IDC's Worldwide Big Data and Analytics (BDA) Spending Guide, Asia/Pacific* forecasts spending on BDA solutions to...
Read moreIn cybersecurity parlance, dwell time is the time it takes between an attacker’s initial penetration of an organisation’s environment and...
Read moreAs of 2020, there were 71 insurance companies operating in Vietnam, up from one player in the 1990s. According to...
Read moreThe Forrester Consulting report, Building Data Literacy: The Key To Better Decisions, Greater Productivity, And Data-Driven Organisations, found that despite...
Read moreA December 2021 survey of 183 executives (CFOs and CIOs) revealed that only 30% of CIO-CFO relationships are characterised by...
Read moreMeticulous Research forecasts Southeast Asia’s industrial automation and process control market to be worth US$4.97 billion by 2025. Source: Meticulous...
Read moreThe massive global food system generates a third of the world’s GDP and is also the biggest contributor to biodiversity...
Read more“Sustainability Strategy means the undertaking’s plans of action to achieve long term Sustainable Development Goals (SDGs) and targets in line...
Read moreCloud sustainability, carbon footprint measurement and advanced grid management software are the three emerging environmental sustainability technologies that will reach...
Read moreGartner’s Emerging Risks Report revealed that a macroeconomic downturn has now joined the ranks of the top five concerns among...
Read morePhishing has always been one of the most pervasive cyber threats, with various methods used to steal private information. One...
Read moreThe pandemic has created significant networking and security challenges. Chief among these are the expansion of the remote workforce, an...
Read more2021 saw the app ecosystem grow in installs and sessions industrywide, with the fintech, e-commerce and gaming verticals emerging as...
Read moreWorldwide end-user spending on public cloud services is forecast to grow 20.4% in 2022 to total $494.7 billion, up from...
Read moreAt the Fraud and Financial Crime Asia 2021 Conference, Carmen Chu, executive director (enforcement and AML) for the Hong Kong Monetary Authority, noted...
Read moreIDC forecasts the global IT and business services revenue to grow by 5.6% (in constant currency) in 2022. In nominal...
Read moreIn an increasingly digital world, consumers feel trapped ― sharing personal data is a requirement to use digital services. In...
Read moreTwilio’s (third annual State of Customer Engagement Report found that investment in digital customer engagement and personalisation technologies has had...
Read morePharmaceutical manufacturers, distributors, and transportation providers all face unique pain points within their supply chain operations. Product worth US$30 billion...
Read moreKansai Electric Power Co. (KEPCO) is promoting innovation and digitalisation of its various social infrastructures and services, focusing on its...
Read moreChief procurement officers (CPOs) dealing with supply instability for packaging material should use three tactics to navigate rising costs, delayed...
Read moreNielsen’s 2022 Annual Marketing Report revealed a digital dominance in how dollars are being spent and exposed marketers’ lack of...
Read moreNew data from CBRE reveals a rapid surge in data demand, fuelled by continued growth in cloud computing and social...
Read moreA Q4 2021 Gartner survey reveals that 74% of new technology purchases are funded, at least partially, by business units...
Read moreGartner forecasts global IT spending is projected to total US$4.4 trillion in 2022, an increase of 4% from 2021. John-David...
Read moreJuniper Research predicts that the number of users of digital identity documents globally will exceed 6.5 billion by 2026, from...
Read moreThroughout the pandemic, women have been quitting their jobs at significantly higher rates than men, largely exacerbated by the levels...
Read moreArtificial intelligence spending in Asia/Pacific will rise from US$17.6 billion in 2022 to around US$32 billion in 2025. Businesses invest...
Read moreThe Sophos report, Future of Cybersecurity in Asia Pacific and Japan, reveals a lack of boardroom awareness of cybersecurity, and...
Read moreZero-trust got a big boost in 2021-2022 following US President Joe Biden’s executive order mandating zero trust architectures in the...
Read moreProofpoint says 59% of SGX 200 companies do not have the necessary email authentication protocols in place, leaving their customers,...
Read moreTo retain current female workers and attract new talent, organisations must redesign their employee experience to include women’s lived experiences...
Read moreFinastra’s Banking as a Service: Outlook 2022 | Paving the way for Embedded Finance reveals that APAC’s appetite for BaaS...
Read moreThe number of jobs posted related to non-fungible tokens (NFTs) has increased since December 2021. GlobalData’s Jobs Analytics database reveals...
Read moreTwo-thirds of customers contact customer service after receiving proactive outreach from a brand, often using costly assisted channels because they...
Read moreThe edge journey is well underway for many organisations as they seek to connect with customers in new ways, improve...
Read moreA Gartner survey revealed that 60% of marketing organisations have centralised some or all their functions. Chief marketing officers (CMOs)...
Read moreThe last two years of the COVID-19 pandemic have forced many organisations to operate fully remotely. As the pandemic subsides...
Read moreThe Content Delivery Network (CDN) market is forecast to grow to US$23.9 billion by 2030 fuelled by the expanding presence...
Read moreDriven by the growing demand for endpoint security platforms, identity and access management software and managed security services, the total...
Read moreNew research from TeleGeography revealed that competitive pricing and monitoring features rank highest in SD-WAN vendor selection, whilst WAN optimisation...
Read moreA survey of over 500 U.S. IT professionals in firms using mainframes reveals that despite the allure of new technologies...
Read moreTechnology is the nervous system that connects corporate strategy, finance, innovation, operations, and talent. CIOs are increasingly tasked with connecting...
Read moreThe LexisNexis Risk Solutions Cybercrime Report revealed that the second half of 2021 showed a significant shift to mobile fraud...
Read morePandemic-driven digital transformation efforts have directly impacted the DevOps landscape. These transformational enterprise shifts have forced companies to offer more...
Read moreData & Analytics (D&A) leaders should embrace three imperatives when leveraging the top D&A trends for 2022 in their enterprise....
Read moreCloud-based authentication service provider, Okta, is the latest tech company to experience a breach of their systems. Ransomware group Lapsus$...
Read moreIT decision-makers are complacent about risks to the business from phishing and BEC (Business Email Compromise – also known as...
Read moreThe Frost & Sullivan report, Global Surveillance Solutions Growth Opportunities, finds that the increasing adoption of advanced surveillance systems and...
Read moreThe need for digital transformation has accelerated the demand for application development across many industries. IT is now being called...
Read moreImperva claims that new data shows organisations are failing to address the issue of insider threats during a time when...
Read moreAs more companies adopt multi-cloud strategies and hybrid work remains the norm, IT leaders continue to be challenged by the...
Read moreAs inflation and supply shortages are projected to continue, chief supply chain officers (CSCOs) must adopt resource conservation strategies to...
Read moreData is the fuel that feeds algorithms and decision-making to drive growth in the digital economy. ABI Research forecasts data...
Read morePierre Jean Châlon Pierre-Jean Chalon, senior vice-president, Asia Pacific, Poly says employees are voting with their feet in favour of...
Read moreAttracting talent with non-traditional skills to audit is the top challenge for audit leaders this year. A Gartner study in...
Read moreAccording to wearesocial’s 2022 report, Hong Kong enjoys a relatively strong 93.0% internet user population with daily internet use averaging...
Read moreTwo years into the COVID-19 pandemic, the region continues to adjust with cycles of change and adaptation. Customers today are...
Read moreIn a Gartner survey, 53% of organisations report their board of directors are among the main decision-makers for emerging technology...
Read moreSince the emergence of big data, the attention on legitimate and transparent data collection, management, and analytics is now at...
Read moreCloudera’s Limitless: The Positive Power of AI Study identified environmental, social and governance (ESG) as a top priority for business...
Read moreIDC's Worldwide Black Book: 3rd Platform Edition reveals that the recent acceleration in digital investments sets Asia/Pacific (excluding Japan) ahead...
Read moreAfter two weeks since Russia’s invasion of Ukraine, there seems to be a negligible impact on the container prices and...
Read moreAccording to Frost & Sullivan digital transformation is occurring on a massive scale due to the need for increased efficiency,...
Read moreJuniper Research forecasts that digital therapeutics revenue from health insurers will increase to US$8 billion by 2026, up from US$1.1...
Read morePredictive maintenance tools will become more widespread across critical infrastructure in the oil and gas industry over the next decade....
Read moreIDC defines private LTE/5G wireless infrastructure as any 3GPP-based cellular network deployed for a specific enterprise/industry vertical customer that provides...
Read moreA Gartner survey of 182 communications leaders in the U.S., Canada, France, Germany and the U.K. from November to December...
Read moreAs regulations evolve to prevent counterfeit medicines, facilitate drug recall, and prevent reimbursement fraud, players throughout the pharmaceutical supply chain...
Read moreInto 2022, the Covid-19 pandemic continues to put pressure on all businesses where changing is the new constant and business...
Read moreIT workers are more inclined to quit their jobs than employees in other functions, with a 10.2% lower intent to...
Read moreThe IDC Worldwide Black Book: 3rd Platform Edition reveals that the recent acceleration in digital investments sets Asia/Pacific (excluding Japan)...
Read moreGraham Sowden “Ballooning infrastructure costs, rising cyberattacks, growing customer expectations for tailored digital experiences, and an increasingly dynamic workforce accelerated...
Read moreGartner says security and risk management leaders must address seven top trends to protect the ever-expanding digital footprint of modern...
Read moreIt may be over 8,000 kilometres away from Singapore and the rest of Asia, but the region is concerned about...
Read moreAt the Mobile World Congress (MWC2022), upgraded its Intelligent Cloud-Network Solution with all-new components in the following three scenarios: CloudFabric...
Read moreFrost and Sullivan says organisations are continually focused on optimising business value and efficiency through the cloud. Demand for managed...
Read moreA total of 38% of respondents said they had been adversely affected by the loss of emigrating workers to varying...
Read moreThe EY Reimagining Industry Futures Study reveals that enterprises are looking to 5G to help alleviate immediate business pressures brought...
Read moreSignificant, industry-wide investment in edge computing will change the profile of the data centre ecosystem over the next four years,...
Read moreABI Research forecasts the overall market for private networks within enterprise verticals to reach US$109 billion by 2030, with professional...
Read moreJenalea Howell Jenalea Howell, vice president, AI & IoT markets at Informa Tech stated that “as we enter 2022, we...
Read moreThe Blue Prism report titled “RPA In The APAC Financial Services Sector” found that 47% of Hong Kong respondents indicated...
Read moreIDC says many companies have been blindsided by the double challenge of digitalisation and developing resilience in response to the...
Read moreAccording to the X-Force Threat Intelligence Index ransomware and vulnerability exploitations together were able to "imprison" businesses in 2021 further burdening global...
Read moreGartner predicts that by 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them...
Read moreAsia-Pacific businesses are set to outstrip other global regions in customer experience investment in 2022 in response to a pandemic-induced...
Read moreThe role of cybersecurity leaders needs to evolve, as accountability for cyber risk shifts outside IT and an increasingly distributed...
Read moreStandardized customer engagement in today’s buying environment will only get sellers so far, even with the best methodology. Gartner suggests...
Read moreA July 2021 Gartner survey of 572 organisations found that 48% of respondents had significant concerns about mass turnover events,...
Read moreNew research from KnowBe4 found that 59% of APAC office workers don’t believe using their work email for personal activity...
Read moreA Forrester study reveals that retail, manufacturing and consumers goods companies are facing fundamental challenges in managing their profit margins,...
Read moreAlmost one-third of the healthcare organizations in Asia/Pacific are well aligned with their ecosystem, according to the IDC Future Enterprise...
Read more“Government and public sector CIOs now need to sustain the momentum of digital acceleration after the initial chaos of the...
Read moreThe dislocation caused by Covid-19 and the corresponding technology-driven shift has made seismic changes in an otherwise quite conservative corporate...
Read moreGartner says the increased pace of change in customer preferences and expectations will force chief supply chain officers (CSCOs) to...
Read moreA Blue Prism report titled “RPA In The APAC Financial Services Sector” reveals a significant disparity of robotic process automation...
Read more“For the last 100 years, automakers have focused on the mechanical side of car development and have mostly left software...
Read moreBusinesses of all sizes are adjusting to the major digital transitions that have reshaped IT plans and operations over the...
Read moreIDC forecasts global revenues for the artificial intelligence (AI) market, including software, hardware, and services, to reach US$432.8 billion, growing...
Read moreBy 2025, 30% of new legal technology automation solutions will combine software with staffing for a “human-in-the-loop” offering. Gartner says...
Read moreBy 2025, privacy lawsuits and claims related to biometric information processing and cyber-physical systems will have resulted in over $8...
Read moreSocietal volatility is one of the biggest risks to business performance, therefore, executive leaders must plot a future-fit strategy on...
Read morePrivacy has become a true business imperative and a critical component of customer trust for organisations around the world. In...
Read moreIn the decade ahead, the focus of payments innovation will shift from consumers to businesses. Payments will be an operating...
Read moreDirect Internet Access (DIA) is hot on the heels of Multiprotocol Label Switching (MPLS), with 42% of average sites running...
Read moreGartner opines that enterprise IT spending on public cloud computing, within addressable market segments, will overtake spending on traditional IT...
Read moreIn the Reportlinker.com paper, Data Center UPS Market - Global Outlook & Forecast 2022-2027, the data centre UPS market is...
Read moreGartner predicts that by 2026, 25% of people will spend at least one hour a day in the metaverse for...
Read moreData from IDC’s AI InfrastructureView study revealed that while artificial intelligence/machine learning (AI/ML) initiatives are steadily gaining traction, 31% of...
Read moreThe latest anti-fraud technology study by the Association of Certified Fraud Examiners (ACFE) and SAS revealed that anti-fraud professionals are...
Read moreEnterprise content management (ECM) is used to create, store, distribute, discover, archive, and manage unstructured content (such as scanned documents,...
Read moreThe world continues to adjust to the COVID-19 pandemic with cycles of change and adaptation across industries. The latest IDC...
Read moreAccording to Check Point Research (CPR) cyberattacks in Asia-Pacific (APAC) grew 168% year on year in 2021, with one period...
Read moreNew research found more than seven in ten (71%) IT decision-makers feel the government should be doing more to protect...
Read moreOne of the Philippines’ real-life heroes, Jose Rizal, is quoted as saying: “He who does not know how to look...
Read moreLess than a month from International Women’s Day, the Women in the boardroom: A global perspective reveals that women hold...
Read moreThe COVID-19 pandemic has had a profound effect on the development of robotics and automation with technologies such as 5G,...
Read moreThe 2021 Gartner Future of Supply Chain noted that 61% of supply chain leaders believe that the acceleration of remote...
Read moreRespondents to the Baker McKenzie 2020/2021 Digital Transformation & Cloud Survey were more focused on realizing the commercial benefits of...
Read moreAsia-Pacific’s manufacturing industry outlook has changed significantly in the last 24 months resulting in accelerated investment in advanced technologies and...
Read moreExecutives are concerned about their ability to deliver value propositions that satisfy employees and a subsequent inability to retain and...
Read moreMany companies today pursue diversity by themselves as a priceless asset, failing to recognize they cannot embrace the full value...
Read moreOne of the few bright sides since the start of the pandemic is the healthcare & life sciences industry, which...
Read moreTimely and comprehensive remediation of vulnerabilities is critical for maintaining good security hygiene and proactive risk management. However, organizations struggle...
Read moreProofpoint’s 2022 Cost of Insider Threats Global Report revealed that on average, impacted organizations spent $15.4 million annually on overall...
Read more“A digital representation of an entity, which can be one or more individual pieces of identifying data, an event, or...
Read moreNetwork connections are becoming more complex as more devices require connectivity from infinitely more locations. This proliferation of IoT has...
Read moreGartner predicts that by 2025, the carbon emissions of hyperscale cloud services will be a top-three criterion in cloud purchase...
Read moreSoftware development in the digital era is often challenged by skilled developer shortages, technical debt, and shadow IT. Low-code\no-code (LCNC)...
Read moreRansomware attacks are becoming increasingly common in today’s digital world, presenting a frequent and expensive risk to businesses everywhere. Cybersecurity...
Read moreNutanix’s fourth global Enterprise Cloud Index (ECI) survey and research report revealed that multi-cloud is the most used deployment model...
Read moreThe Hardware Security Module (HSM) market is a niche, specialised, and hard to penetrate, but it is on track for...
Read moreA global survey of 470 CEOs by GLG noted that 68% of chief executives are confident that their company's revenue...
Read moreFrom October 2021 and January 2022, Barracuda researchers noted attacks increasing by 521%, with daily average peaking in early January,...
Read morePulp and paper producers face twin challenges. First, the gigantic machines converting wood pulp into paper-based products are a single...
Read moreThe insurance industry fast-tracks technology adoption to improve customer interactions, develop competitive solutions, and optimize business processes. By digitizing solutions...
Read moreDeloitte’s 2022 CxO Sustainability Report: The Disconnect Between Ambition and Impact, reveals that global C-level business leaders (or CxOs) are...
Read moreDriven by evolving data communications networks, including 5G, Gartner, Inc. predicts that 25% of supply chain decisions will be made...
Read moreSolace’s Event Horizon initiative is geared to help businesses adopt, manage and leverage EDA at enterprise scale, so they can...
Read moreInsights, user experience and process improvement are three ways artificial intelligence (AI) can benefit customer service organizations. Gartner suggests service...
Read moreThe annual Zendesk Customer Experience (CX) Trends Report highlighted the potential for businesses to drive business success with a focus...
Read moreAccording to new research from Manulife people living in Asia have accepted that COVID-19 is here to stay for another...
Read moreBack in March 2020, the world woke up to the reality of a pandemic: we ran out of toilet paper!...
Read moreThat is the promise of Edge, a plug-and-play banking and insurance platform that Oliver Wyman says is an ‘accelerator, comprising...
Read moreDespite the potential impacts of the Omicron variant, economic recovery with high expectations for digital market prosperity will continue to...
Read moreBanks and lenders in Asia-Pacific (APAC) are increasingly aware of the critical need to better protect their customers from falling...
Read moreMaterial growth in the value of global goods traded over the last five years represents the evolution of globalisation, increasing...
Read moreJuniper Research says blockchain-based insurance will transform claims administration saving $10 billion in costs globally by 2024. Insurance providers will...
Read moreThe commitments made during the November UN COP26 climate change meeting will reshape the agenda for global business. An expected...
Read moreThe last two years have seen significant debate and mixed results in climate change. The world has experienced a brief...
Read moreThe insurance industry fast-tracks technology adoption to improve customer interactions, develop competitive solutions, and optimize business processes. By digitizing solutions...
Read moreMaterial growth in the value of global goods traded over the last five years represents the evolution of globalization, increasing...
Read moreFrom planning and sourcing to development and distribution, software-led digital creativity demonstrably moves markets, fosters resilience, and builds new audiences....
Read moreThe COVID-19 crisis has changed the organizational perspective about remote work and learning and the critical role video conferencing plays...
Read moreA Gartner survey of 1,752 consumers during October 2021 identified the top consumer and cultural trends for marketers in 2022....
Read moreTo compete in a digital-first world, organizations are prioritizing investments in digital tools to augment physical spaces and assets and...
Read moreWork will never be the same again. The Covid-19 pandemic catalysed changes that had long been brewing. The Bain &...
Read moreBusiness sentiment continues to show strong recovery, with 2021 witnessing the highest gain in the past four years on account...
Read moreA new study from Juniper Research has found that the global market value of the subscription economy will grow to...
Read moreSustainable IT will become more critical in 2022 and over the next decade, as well as over the coming decade,...
Read morePerennial use of legacy medical technologies that do not support security updates leaves the healthcare industry vulnerable to data breaches....
Read moreAs COVID-19 continues to test organizations’ digital resilience, investments in enterprise intelligence will be crucial for companies to navigate and...
Read moreAn Ivanti study found that 71% of IT and security professionals see patching as being overly complex, cumbersome and time-consuming. Remote...
Read moreThe Tech, Media & Telecoms Predictions 2022 by GlobalData predicts that artificial intelligence (AI) will be a key driver of...
Read moreThe IDC InfoBrief, “Driving Business Value from Data in the Face of Fragmentation and Complexity”, noted that 75% of respondents...
Read moreDigital technologies are causing disruption across banking and online payments. GlobalData predicts that super apps, openness in customer data ownership,...
Read moreThe COVID-19 pandemic caused a temporary shift in investment priorities in the contact centre. Millions of agents suddenly needed to...
Read moreGlobal server shipments remained flat quarter over quarter at 3.4 million units in the third quarter of 2021. Revenues also...
Read moreMany once globally ambitious enterprise telecoms service providers have made a fundamental shift in market focus due to macro-economic changes...
Read moreAs 2022 kicks off, predictions abound on the technology advancements and innovations expected in the year ahead. However, several highly...
Read moreA new survey of IT professionals found that keeping up with digital transformation (32%) and keeping talent in technical roles...
Read morePreviously, we invited three technology experts to share their perspectives on the threats posed by not addressing the Log4j vulnerabilities....
Read moreThe Digital Transformation space is one that is ever-changing at a breakneck speed. Staying on top of the trends and...
Read moreIncreased volatility rising out of the evolving COVID-19 pandemic has led to a reshuffling of priorities for the global technology...
Read moreAmazon.com CTO Werner Vogels opined that the world is entering where data is abundant, access to it is almost instantaneous,...
Read moreThe second edition of the Salesforce Asia Pacific AI Readiness Index sees Singapore retain the top spot for Artificial Intelligence...
Read moreExperts at Blue Prism believe that many firms in Asia are continuing to adapt and change to new ways of...
Read moreOil & Gas firms face a myriad of operational, commercial, and existential threats. ABI Research says Oil & Gas firms...
Read moreBy 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services....
Read moreOrganizations in Asia/Pacific – private sector, government, and educational institutions – have reached a digital transformation tipping point and are...
Read moreA Gartner survey revealed that 66% of logistics leaders increased their logistics outsourcing budget in 2021, and 74% anticipate an...
Read moreAdvancements in Artificial Intelligence (AI) and automation are fronted by new technologies and higher quality data, and the capabilities of...
Read moreBy 2026, B2B sales organizations that unify commercial strategies and leverage multithreaded commercial strategies will realize revenue growth that outperforms...
Read moreIDC states that major breakthroughs in quantum computing technology, a maturing quantum computing as a service infrastructure and platform market,...
Read moreWith 2022 just weeks away, Vertiv CEO Rob Johnson says data centre operators and suppliers will actively pursue strategies that...
Read moreBy 2025, 75% of B2B sales organizations will augment traditional sales playbooks with artificial intelligence (AI) guided selling solutions. Despite...
Read moreThe concept of ride-sharing involves users accessing single-occupancy and shared carpool-style services provided by private drivers operating their own vehicles;...
Read moreJeffrey Hewitt “I&O leaders need to drive change, not simply absorb it,” said Jeffrey Hewitt, research vice president at Gartner....
Read moreBy 2025, 30% of critical infrastructure organizations will experience a security breach that will result in the halting of operations-...
Read moreA Vanson Bourne research, commissioned by Cloudera, found that organizations with mature enterprise data strategies in place for at least...
Read more2021 saw the sustained acceleration of innovation and digital transformation as organizations continued to navigate the effects of the global...
Read more“Automation is now seen through a new lens as the global economy struggles to recover from the pandemic and companies...
Read moreAlthough higher than pre-pandemic levels, the levelling of online activity since Wave 2 of Experian’s Global Insights Report (mid-September 2020)...
Read moreThe opt-out rate for mobile app tracking will decline from 85% in 2021 to 60% by 2023 as consumers gain...
Read moreTechnology will be the cornerstone of brands that try to re-establish relationships with customers and consumers in a new version...
Read moreGlobal spending on the digital transformation (DX) of business practices, products, and organizations is forecast to reach $2.8 trillion in...
Read moreThe warehousing sector has been forced to ramp up its digitization efforts considering the increased order volume and growing omnichannel...
Read moreOrganizations must focus on equipping people managers, who are the stewards of sustainable performance, with the right skillsets to ensure...
Read moreKroll’s 2021 Anti-Bribery and Corruption Benchmarking (ABC) report revealed that 80% of senior risk professionals in Asia-Pacific acknowledged the inclusion...
Read moreAn air-gapped network is one that is physically isolated from any other network to increase its security. This technique can...
Read moreI wouldn’t go so out as to call it a revolution but some of Saxo Capital Market’s outrageous predictions for...
Read moreOver the course of the COVID-19 pandemic, a "digital divide" emerged where companies that invested in digital before 2020 progressed...
Read moreBy 2026, 75% of customers who call customer service and support organizations will do so out of loneliness, not because...
Read moreA global survey of 7,200 C-suite executives by the IBM Institute for Business Value and Oxford Economics revealed that the...
Read moreThe report, Decoding the Digital Talent Challenge, jointly conducted by Boston Consulting Group (BCG) and The Network reveals what may...
Read moreA new Juniper Research study found that the value of global payment transactions facilitated by Open Banking will exceed $116...
Read moreAccording to Amazon Web Services (AWS), adidas has selected AWS as its preferred cloud provider for SAP workloads. The announcement...
Read moreCyberattacks are often discussed in terms of left-hand and right-hand threats when viewed through an attack chain such as the...
Read moreRespondents to the Deloitte Global’s 2021 Future of Cyber Survey observed that the acceleration of digital transformation has also resulted...
Read moreAs constant change becomes routine, Gartner says infrastructure and operations (I&O) leaders must shift their traditional focus from efficiency to...
Read moreOrganizations know that having the right IT in place and leveraging a cloud-first and data-centric mentality is essential in today’s...
Read moreGuy Elliot "As retailers adapt to changing consumer behaviours and strive for transformational growth, it is critical for them to...
Read moreThe COVID-19 pandemic created some unique operational challenges and opportunities. Demand for many products plummeted and then accelerated past previous...
Read moreGartner forecasts global spending on artificial intelligence (AI) software to total $62.5 billion in 2022, up 21.3% from 2021. However,...
Read moreZebra Technologies’ Pharmaceutical Supply Chain Vision reveals patients’ distrust of the medications they are receiving and segments within the pharmaceutical...
Read moreAfter two years, it only took a global pandemic, turbulence, and uncertainty, for firms in Asia-Pacific to proactively address changing...
Read moreTo keep pace with accelerating digital transformation initiatives and the realities of global health, climate, and social challenges, organizations must...
Read moreA new Gartner survey revealed that 88% of Boards of Directors (BoDs) view cybersecurity as a business risk, as opposed...
Read moreThe Bain report, Insurance 2030: As Risks Mount, Insurers Aim to Augment Protection with Prevention, observed that risks as declining...
Read moreSixty-four per cent of customer service and support (CS&S) leaders report “grow the business” is their most critical priority in...
Read moreEffective decision making in today’s complex and disrupted business environments must be connected, contextual and continuous to drive good outcomes....
Read moreTo respond to an ever-changing threat landscape and increase impact among executive leadership, security and risk leaders should take a...
Read moreYou can argue it's “not a core business.” At least if we were talking about my parents’ business back in...
Read moreAuthentication-based SMS revenue will reach US$39 billion globally in 2022, representing 5% of total operator-billed revenue. Juniper Research says this...
Read moreOver the past 18 months, organizations have had to adapt to a new normal, where employees require anywhere-anytime access to...
Read moreNine in 10 companies expect to accelerate their sustainability activities over the coming year as businesses recognize their role in...
Read moreA global study of 1,200+ security professionals at organisations revealed a disconnect between the risk ransomware poses to organisations during...
Read moreThe circular economy is a key sustainability strategy being adopted by world and industry leaders in their fight against climate...
Read moreA Gartner global study of 4,953 technology product and services users in April through June revealed that 60% of workers...
Read moreEnough talk on decarbonisation targets and commitments. It’s time for action. According to the Bain & Company brief, Beyond COP26:...
Read moreAs employees rely on more performance feedback today than they did prior to the COVID-19 pandemic, HR leaders must pursue...
Read moreDelivering innovative digital products can help businesses satisfy customers and create stronger competitive differentiation. Organizations that can then take the...
Read moreThe ongoing pandemic and the surge in digital services are making the cloud the centrepiece of new digital experiences. Millind...
Read moreBusiness and technology author and speaker, Bernard Marr outlines what he sees are the five biggest tech trends that will...
Read moreForrester’s CX Index benchmarks the CX quality of brands and is based on a survey of more than 5,000 Australian...
Read moreThe Energy Market Authority (EMA) has identified four switches that form part of what it calls Singapore’s energy future: solar,...
Read moreEnterprise intelligence is a key driver for growth for organizations of all sizes, across all industries and geographies. The IDC...
Read more"COVID-19 has fundamentally changed how businesses operate and how consumers interact with those organisations," said Joy Corso, chief marketing officer...
Read moreIDC’s top 10 predictions for the Future of Digital Infrastructure point to a digital infrastructure strategy that addresses resiliency and...
Read moreThe global Recruitment Process Outsourcing (RPO) market contracted 13% in 2020 as enterprises’ talent demand decreased substantially during the pandemic....
Read moreCloud adoption is on the rise and businesses are continuing to diversify the way they use cloud solutions. Globally, 57%...
Read moreWhat do Kia Motors America (automaker), CD Projekt Red (gaming), Acer (computer manufacturer), DC Police Department (law enforcement), Colonial Pipeline...
Read moreContinuing concerns about COVID-19 contagion may not be enough to stifle commerce and the itch to travel. The McKinsey-World Travel...
Read morePhilippine Airlines (PAL), the flagship carrier of the Philippines, has switched to Rimini Street Support for its Oracle E-Business Suite,...
Read moreABI Research estimates that in 2021 the worldwide installed base of mobile citizen credentials reached 319.1 million and increased to...
Read moreToday’s software engineering teams are faced with increasing application complexity, an explosion of device/browser combinations and constant business pressure to...
Read moreDigital transformation continues to take traction in the power distribution and retail utilities sector. Frost & Sullivan says this trend...
Read morePasswords and other knowledge-based approaches such as OTPs have historically dominated online authentication and the barometer confirms this is still...
Read moreDomain-based Message Authentication, Reporting & Conformance or DMARC is an email validation protocol designed to protect domain names from being...
Read moreGartner predicts that by 2025, half of cloud data centres will deploy advanced robots with artificial intelligence (AI) and machine...
Read moreThe New Zealand telco market is fighting back after COVID-19 revenue impacts. IDC's 2021 New Zealand Telecommunications Market Analysis and...
Read moreResponding to the pandemic, organizations accelerated their investments in digital. This means that in 2022 more than half the global...
Read moreEverest Group reports that although a talent shortage exists across the overall engineering, research and development (ER&D) landscape, the supply...
Read moreThe latest Global Interconnection Index (GXI Vol. 5) reveals that the pandemic has forced economies into digital overdrive, with digital...
Read moreOne of the largest heavy equipment providers in Indonesia, PT United Tractors Tbk has gone live with SAP S/4HANA running...
Read moreGartner’s top predictions explore three aspects of the lessons that business and IT leaders have learned during ongoing disruption and...
Read moreThe concept of the smart hospital includes healthcare providers leveraging advanced analytics, connected devices, and healthcare platforms to improve care,...
Read moreWith new digital capabilities, operational transformation and public value shifts changing the way companies are managing quality, leaders must transform...
Read moreThrough 2026, 65% of CIOs will sustain a cycle of tech-based empowerment, agility, and resilience through collaborative governance, new service...
Read moreAs National Cybersecurity Month ends, we are reminded of the opportunity to educate businesses on the most effective ways of...
Read moreWhile the disruptive forces unleashed by the COVID-19 pandemic continue to shape the global business ecosystem, one important trend remains...
Read moreForrester says that in 2022, just 40% of Asia-Pacific (APAC) firms surveyed would consider pivoting to anywhere-work versus 70% globally....
Read moreGartner forecasts worldwide IT spending to reach US$4.5 trillion in 2022, up 5.5% from 2021. “Enterprises will increasingly build new...
Read morePT Bank INA Perdana will use Mambu’s cloud-native banking platform as the technology foundation for its new digital banking services....
Read moreThe global market size for controlled environment agriculture (CEA) is set to reach a market value of $100 billion by...
Read moreAccording to the EY report, Navigating the Energy Transition Consumer Survey, a perfect storm of government policy, consumer trends and...
Read moreAccording to the Gartner 2022 Board of Directors (BoDs) survey, 57% of respondents have increased or expect to increase their...
Read moreAccording to the IDC Future Enterprise Resiliency and Spending (FERS) survey improving the customer experience (CX) directly impacts the organization's...
Read moreA new buzzword in 2021 is ESG or environmental, social, and governance (ESG). Throughout the year FutureCIO noted increased executive...
Read moreGartner’s latest Emerging Risks Monitor Report says the threat of “new ransomware models” was the top concern facing executives in...
Read moreOptimizing application is a mandate for enterprises of all sizes, but enterprises seek more business value from sourcing engagements. According...
Read moreThe volume of data organizations collect is rarely matched by their ability to manage it. This data boom, combined with...
Read moreIDC is forecasting the worldwide IT and business services revenue to grow by 3.4% (in constant currency) in 2021. In...
Read moreDavid Groombridge “With CEOs and Boards striving to find growth through direct digital connections with customers, CIOs’ priorities must reflect...
Read moreEnterprises must embrace business composability to thrive through disruption in 2022 and beyond, according to Gartner. Business composability is the...
Read moreSales of SD-WAN solutions generated revenues of $844 million, up 30% from the previous year. This suggests that the COVID-19...
Read moreGiven their role in designing, building, and executing digital strategies, developers have become indispensable to modern enterprises. Arnal Dayaratna Arnal...
Read moreSince 2020, organizations across Asia/Pacific had to recalibrate their business models as every aspect of the operation was disrupted by...
Read moreProliferating data privacy regulations will increase compliance costs for companies, as well as litigation and fines when breaches occur. According...
Read moreLogistics leaders must pursue three strategic external partnerships to reduce greenhouse gas (GHG) emissions to contribute to their organization’s sustainability...
Read moreAccording to Forrester’s 2021 Malaysia Customer Experience Index (CX Index), banks in Malaysia provide average customer experience with little differentiation...
Read moreSynergy Research Group shows that across four key cloud service and infrastructure market segments, operator and vendor revenues for the...
Read moreEnterprise networks differ from home networks as they communicate greater levels of information, connect more devices, and require higher levels...
Read moreDespite Covid-19 restrictions easing somewhat in parts of Southeast Asia, the pace of growth for social commerce shows few signs...
Read moreAccording to Omdia, the pandemic has changed technology priorities for organisations worldwide. But we know that already! The researcher noted...
Read moreAt the onslaught of the COVID-19 pandemic, vulnerabilities in business models that focused on efficiency became apparent. Efficiency has introduced...
Read moreMulti-access edge cloud (MEC) buildouts are being carried out by a broad cross-section of edge stakeholders (e.g., wireless and wireline...
Read moreBain & Company expects 5G to enter the mainstream, gaining popularity through accelerated deployment by telcos, affordable handsets and other...
Read moreCommunication Service Providers (CSPs) seek to automate and transform their network and telco cloud infrastructure to capture new growth. This...
Read moreThe HKT Hong Kong Enterprise Cyber Security Readiness Index 2021”, published by the Hong Kong Productivity Council, reported the city’s...
Read moreGlobal mining executives rank environment, social and governance (ESG), decarbonization and license to operate (LTO) as the top three risks/opportunities...
Read moreAn accelerated pace of digitalization in the financial sector across the Asia-Pacific (APAC) region due to the COVID-19 pandemic is...
Read moreProcess mining is using software to discover and map business processes to optimize and automate them—is an emerging market, growing...
Read moreThe media and entertainment (M&E) industry continue to undergo a transformative process, adapting to changes in consumer behaviour and preferences,...
Read moreAs businesses shift to a hybrid-first environment, where seamless collaboration between dispersed teams is a top priority, one of the...
Read moreEnterprises are becoming more vulnerable to cyberattacks due to an expanded attack surface resulting from multiple touchpoints through an open...
Read moreTIBCO says its TIBCO DQ product family, along with key enhancements to TIBCO Data Virtualization and TIBCO EBX within the...
Read moreAt its recent investor presentation, Domino’s Pizza Enterprise outlined plans to use data-driven analysis to prioritise new store development. It...
Read more"Managed cloud services" involves 3rd party service providers taking ownership of and responsibility for managing all or part of a...
Read moreYou’d think after years of development and trial-by-fire of COVID-19, vendors will have refined their solutions. Alas, this remains wishful...
Read moreCheck Point Research (CPR) reports that there are 40% more attacks weekly on organisations in 2021 compared to 2020. That’s...
Read moreVisual configuration, digital wallets, customer identity and access management (CIAM) and virtual customer assistants (VCAs) will have a high impact...
Read moreCommissioned by CINNOX, the Forrester Opportunity Snapshot report Infuse Digital Experiences with the Right Dose of Human Touch revealed that...
Read moreGovernment organizations around the world are adopting artificial intelligence (AI) technologies to help them achieve their public purpose or mission,...
Read moreAccelerating the energy transition, valuing nature, and transforming SEA’s agri-food system could address up to ~90% of the region’s emissions....
Read moreRandy Menon “A connected digital business requires accelerated development and connectivity to reach its full potential,” said Randy Menon, TIBCO’s...
Read moreA third of technology and service provider organizations with artificial intelligence (AI) technology plans said they would invest $1 million...
Read moreOrganizations are more frequently embedding trust metrics into their request for proposals (RFPs) to ensure that potential vendors can also...
Read moreABI Research predicts that spending in Artificial Intelligence (AI) and machine learning (ML) in the media and entertainment (M&E) to...
Read moreThe total addressable market size of enterprise security in South Korea is poised to reach US$2bn in 2025 as the...
Read moreThe State of Ransomware in Manufacturing and Production 2021 by Sophos revealed companies in this sector were the least likely...
Read moreDuring the early days of the pandemic in 2020, COVID-19 shut down many operations of operations including laboratory testing. In...
Read moreLike many other industries not only in the island nation but around the world, Singapore’s F&B sector has been battered...
Read moreThe industrial sector is responsible for 21% of global CO2 emissions, releasing more than 9 gigatons of CO2 per year,...
Read moreLogistics occupiers have big plans to expand their warehouse footprint in Asia-Pacific over the next three years on the back...
Read moreSince the outbreak of the global COVID-19 pandemic, the risk of cyberattacks has greatly expanded at the digital edge. Cybercrime...
Read moreOne of SGTech's objectives is to accelerate Singapore's digital transformation, grounded on trust as a strategic differentiator. With SMEs constituting...
Read moreAs legal and compliance teams have faced acute pressures since the global pandemic and are struggling to manage their workload,...
Read moreThe potential for cloud technologies to break down silos and enable more contextualized views of data is having a dramatic...
Read moreJuniper Research has found that consumers will lose $40 billion to fraudulent robocalls globally in 2022; up from $31 billion...
Read moreAccording to Forrester’s 2021 Singapore Customer Experience Index (CX Index), the quality of customer experience improved significantly in the automotive/home...
Read moreSingapore companies are struggling to repel network attacks, falling victim to dangerous ransomware assaults, and having to deal with deadly...
Read moreGartner defines business technologists as employees who report outside of IT departments and create technology or analytics capabilities for internal...
Read moreTechnology has cemented itself at the foundation of the global economy over the past decade. Although Covid-19 remains a global...
Read moreMaybe there is something to be gained from a shared threat. Source: Financial Services Information Sharing and Analysis Center Financial...
Read moreThe global pandemic forced IT teams and business leaders to dramatically rethink where and how their employees work. With the...
Read moreWhat is the impact of the immediate shift to remote work on network security infrastructure? How has the experience affected...
Read moreMost air travellers have grown accustomed to a custom inflight entertainment system that aims to glue the traveller to his...
Read moreGartner HR Research finds organizations can increase inclusion by 24% in the hybrid work environment
Read moreWhen organizations want to pursue some digital-based capability or intelligently leverage data to their advantage, they can do so because...
Read moreZebra study reveals plans to mobilize urgent care teams, automate workflows, and regain control of supply chains
Read moreCanalys defines cloud infrastructure services as services that provide infrastructure as a service and platform as a service, either on...
Read moreNew Bring Your Own Model (BYOM) functionality integrates open-source technologies, complementing an analytics framework that helps businesses operationalize artificial intelligence...
Read moreDRaaS allows a business to restore its entire data framework in the event of a natural disaster, ransomware attack, or...
Read moreYour data is not secure: 46% of on-prem databases globally contain vulnerabilities, according to the Imperva Research Labs study
Read moreSolarWinds IT Pro Day survey reveals tech pros are motivated to take on new challenges and expand responsibilities
Read more