VP, Research Director, Forrester

Thursday, April 25, 2024

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Gene Leganza

As Forrester VP, Research Director, Gene Leganza leads a team of analysts that provides research and advisory services that address the needs of Customer Insights and Enterprise Architecture professionals. His team focuses on data management and governance strategies and technologies, as well as building and optimizing the insights-driven enterprise.

Big Data, Analytics & Intelligence

Predictions 2021: The continuing evolution of customer insights practices

by Gene Leganza

December 3, 2020

If 2020 has taught us anything, it’s that change is inevitable and that customer insights leaders must constantly look to...

Strategic Insights for Chief Information Officers

FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.

Gene Leganza

Predictions 2021: The continuing evolution of customer insights practices

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