In light of today’s rising ransomware attacks, organisations no longer need to worry about completely losing their mission critical data
IDC predicts that by 2024, 60% of A2000 investments in business automation will be for multimodal codeless automation platforms that
During the opening keynote at the Gartner Security & Risk Management Summit in Sydney Gartner senior director analyst, Richard Addiscott
As organisations have embraced hybrid working, leaders are looking to strategically change their businesses. IDC believes that leadership is the
According to theGlobalEconomy.com the average unemployment rate among seven countries in ASEAN in 2022 stood at 4.13% compared to 6.13%
Frost & Sullivan’s recent analysis, Global Pharmaceuticals Outlook, finds that the accelerated drug development timelines are driving digitalisation and innovation
Commissioned by Infobip, the Forrester Consulting study ‘Redefining Human and Automated Engagement – How APAC Consumers Have Impacted the CX
We’re at the mid-point of another tumultuous year, with deepening anxiety about a range of issues: the war in Ukraine,
Gartner warns that the rate of compliance reporting has dropped by 30% from before the pandemic. Employees are both less
Businesses today are collecting troves of data but having massive stores of data doesn’t mean anything if an organisation is
A Salesforce survey (of US consumers) noted that 82% of consumers expect to continue contacting customer service at pandemic-level rates,
Seventy-one per cent of B2C customers and 86% of B2B customers expect companies to be well-informed about their personal information
