Tag: conversational AI

Agora, Inc., a platform for realtime engagement APIs, has launched Conversational AI SDK, integrated with OpenAI’s Realtime API, to allow ...

“We’ve trained a model called ChatGPT, which interacts in a conversational way. The dialogue format makes it possible for ChatGPT ...

According to Gartner, the worldwide contact centre (CC) and CC conversational AI and virtual assistant end-user spending are projected to ...

Generative AI will begin to deliver a significant return on investment for most enterprises in the next two to four ...

The Southeast Asian retail industry continues to evolve as digital transformations across the region accelerate. A digital-first approach to business ...

Chatbots are software that simulates conversation through voice or text or both. Since the first chatbot ELIZA, developed in the ...

TOT ups customer engagement by embedding machine learning and conversational AI capabilities into its existing processes, savings allowed it to ...

Conversational AI is the process of enabling machines to have a conversation with the customers, with the end customers and ...