Time to break up with poor fit customers
FutureCIO Editors
March 2, 2022
Gartner predicts that by 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them
Gartner predicts that by 2025, 75% of companies will “break up” with poor-fit customers as the cost of retaining them
For CIOs/CTOs/customer experience leads at banks in Asia-Pacific, the stakes have never been higher – one step wrong in the