PodChats for FutureCIO: Orchestrating a data-driven enterprise
Despite all the advances in technology, including advanced analytics, data management, artificial intelligence and machine learning, the CEOs that participated in the EY study, acknowledged significant gaps remain in their organisations’ ability to generate value from their data. Other interesting points, 41% report being able to combine machine and human data effectively to make informed […]
Only 23% of supply chain organisations committed to DEI
Supply chain organisations survey shows diversity efforts and people of colour representation in management roles depend heavily on company size
Contact centres can up the CX game with CPaaS says Frost
AI- and cloud-based CPaaS platforms enable a true omnichannel experience across generations and preferred communications types, claims Frost & Sullivan