Rewriting the rules of IT service management
First developed in the 1980s, the Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities such as IT service management and IT asset management that focus on aligning IT services with the needs of the business. ITIL 4 was formalised in 2019. UC Berkeley defines IT Service Management (ITSM) as […]
Food ecosystem is in need of transformation
The massive global food system generates a third of the world’s GDP and is also the biggest contributor to biodiversity loss while creating more than a quarter of all greenhouse gas emissions. It employs 40% of the world’s population, but its impact is uneven, and 65% of the adults employed in food and agriculture live […]
ABI Research outlines sustainable action items for telcos
“Sustainability Strategy means the undertaking’s plans of action to achieve long term Sustainable Development Goals (SDGs) and targets in line with the UN 2030 Agenda, the Paris Agreement among others. It includes corporate due diligence processes aimed at identifying and managing the potential or actual adverse risks and impacts linked to sustainability matters.” Law Insider. […]