Online identities of 10,000 people in SG stolen
This growing threat has already affected five million people globally, with hackers selling webcam snaps, screenshots, up-to-date logins, cookies, and digital fingerprints.
FLOW, AyalaLand Logistics launch first JV partnership
The A-FLOW launch coincided with the ground breaking on the land development of its first joint data centre campus (ML1) in Laguna Province, which is located southeast of Manila.
CX values will centre on empathy and outcomes in 2023
Customers are demanding greater value, more memorable and immersive experiences, and greater control over how they engage with enterprises, becoming equal stakeholders in the customer experience (CX) ecosystem. Going forward, customer-centric business resilience will require enterprises to move beyond transactional-level experiences and tie business outcomes to relationship-based experiences that will be fulfilled by delivering customer […]
Lack of trust impacts misconduct reporting
As Chief Compliance Officers (CCOs) continue to face challenges in restoring employee misconduct reporting to pre-pandemic levels, there are three strategies they should implement to increase confidence in their processes among employees. “There are clearly structural challenges that have impaired effective misconduct reporting, ranging from new working models to higher employee turnover, and increased societal […]