Building the real-time enterprise: The new role of EDA
Events drive the business landscape. Defined as a change of state, every transaction, decision or internal initiative creates an event in the business world. An event-driven architecture (EDA) captures them all. EDA is not new. Yet, this architecture is gaining importance as companies battle geopolitical issues, inflation-driven uncertainties, shifting consumer sentiment, and an AI-driven world […]
Classiscam targets brands in 16 APAC countries
Classiscam, the scam-as-a-service operation is continuing its worldwide campaign spanning 79 countries and affecting 251 unique brands, according to a report by Group-IB. Telegram bots are used to automate the creation of phishing pages that impersonate companies across various sectors. Money, payment data, and bank login details are stolen from victims in online marketplaces, classified […]
Salesforce partners KOMINFO to provide CRM curriculum and training
Salesforce announced a partnership with KOMINFO to provide CRM curriculum and training for the Digital Talent Scholarship Program. Participants will have access to Salesforce’s free online learning platform, as well as trainings facilitated by Nokentech to develop Salesforce Administrator, Developer and App Builder capabilities. By preparing local talent with the tools and skills to take on jobs in the digital economy, […]
PodChats for FutureCIO: Excelling in customer experience measurement
History suggests that the ideals of customer experience can be traced to the development of market research as a method of improving advertising in the 1920s. The practice spread to other sectors following World War II the boom of consumerism. Nearly a hundred years have passed with much experience and an abundance of technology, we […]