Emerging Technology Spotlight: AI Agents
Distinguished VP Analyst and Gartner fellow Daryl Plummer spotlights AI agents as an emerging technology. He describes an agent as software that executes tasks for you and emphasises that these powerful AI tools have the potential to perform complex tasks, inspiring a hopeful vision of the future. Additionally, Plummer says that there are “guardian agents” […]
Yellow.ai launches LLM-powered voice platform
Yellow.ai has launched VoiceX, an LLM-powered voice platform aiming to help AI agents handle high volumes of customer queries while delivering natural, context-aware responses.
Alibaba Cloud and UNESCO-ICHEI partner for digital training initiatives
Alibaba Cloud‘s significant partnership with the International Centre for Higher Education Innovation (UNESCO-ICHEI), under the auspices of UNESCO, is set to implement digital training initiatives that will reshape the landscape of higher education institutes. “Our collaborations with industry-leading organisations demonstrate our dedication to delivering enhanced customer experiences and boosting enterprise efficiency through innovative solutions. Together […]