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April 16, 2026

Photo by Andrea Piacquadio: https://www.pexels.com/photo/person-holding-white-smartphone-on-white-table-3766218/

Singapore-based hertitage flower brand launches AI chatbot to handle the full customer journey

FutureCIO Editors April 16, 2026

Singapore Florist has launched “SingBee,” an AI-powered sales chatbot that handles the full customer journey on WhatsApp and operates 24/7.

Photo by Brett Sayles: https://www.pexels.com/photo/patch-cables-plugged-in-patch-panel-5326748/

Tough to find consistency as AI tools expand

Eileen Yu April 16, 2026

Some organisations may find it challenging to manage their environment as the number of artificial intelligence (AI) tools increase.

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