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May 13, 2026

Photo by Andrea Piacquadio: https://www.pexels.com/photo/person-holding-white-smartphone-on-white-table-3766218/

Genesys expands WhatsApp integration with Meta to unify customer engagement

FutureCIO Editors May 13, 2026

The expanded capabilities allow businesses to integrate voice, messaging, and AI into a single environment, enabling customers to switch between

Photo by Google DeepMind: https://www.pexels.com/photo/an-artist-s-illustration-of-artificial-intelligence-ai-this-image-was-inspired-by-neural-networks-used-in-deep-learning-it-was-created-by-novoto-studio-as-part-of-the-visualising-ai-pr-17483874/

Snowflake unveils integration of Malaysia’s homegrown sovereign LLM into its AI Data Cloud platform

FutureCIO Editors May 13, 2026

Snowflake has recently announced the integration of ILMU, Malaysia’s homegrown sovereign large language model (LLM) developed by YTL Labs, into

Photo by Andrea Piacquadio: https://www.pexels.com/photo/man-with-headphones-facing-computer-monitor-845451/

UiPath enhances Automation Suite with agentic AI capabilities

FutureCIO Editors May 13, 2026

Automation Suite now offers enterprises the option to deploy agentic AI on-premises, with the choice to leverage cloud-hosted LLMs or

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