September 24, 2026

Singlife and Salesforce partner to enhance customer support with email and AI agents

FutureCIO Editors September 24, 2026

Salesforce and Singlife have expanded their partnership with a General Insurance (GI) Email Agent designed to enhance email customer support,

Photo by DS Stories: https://www.pexels.com/photo/white-calculator-near-rulers-8099515/

Organisations need new yardstick to measure AI returns

Eileen Yu September 24, 2026

Businesses struggling to generate actual returns on investments (ROI) from their artificial intelligence (AI) deployments are making some common mistakes

Photo by Google DeepMind: https://www.pexels.com/photo/an-artist-s-illustration-of-artificial-intelligence-ai-this-image-visualises-the-input-and-output-of-neural-networks-and-how-ai-systems-perceive-data-it-was-created-by-rose-pilkington-17485706/

Gartner unveils top predictions for 2027 and beyond

FutureCIO Editors September 24, 2026

AI will reshape organisations, governments, software, energy, and workforce models, according to Gartner’s predictionsfor 2027 and beyond.

September 24, 2026

Singlife and Salesforce partner to enhance customer support with email and AI agents

Organisations need new yardstick to measure AI returns

Gartner unveils top predictions for 2027 and beyond

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