Sat, 6 Jun 2026

Vasupradha Srinivasan

Photo by Mikhail Nilov: https://www.pexels.com/photo/shallow-focus-of-woman-working-in-a-call-center-7682340/

It’s time to be more strategic about AI in customer service

Vasupradha Srinivasan July 2, 2024

Generative AI has topped the list of customer inquiries and conversations that I have been having this year — no

Recent posts

Cisco unveils agentic platform to run critical IT infrastructure

CendekiAwan Malaysia program expanded to advance student AI application development

Hyland and AWS bring content‑powered agentic enterprise to APAC

Commentary: Growing AI backlash signals need to rethink approach

Tencent unveils new AI tools and enterprise solutions for global markets

Huawei Cloud powers School Bright’s smart education growth

Subscribe