
FE CREDIT says CX shot up 90% with Genesys Engage
Deployment of Genesys Engage by Vietnam’s leading consumer finance firm leads to a significant increase in customer satisfaction levels by

Deployment of Genesys Engage by Vietnam’s leading consumer finance firm leads to a significant increase in customer satisfaction levels by

launch of HSBC China’s Smart Mobile Onboarding (SMO) for customers across mainland China, to enable individual customers to apply for

DeeMoney uses RippleNet to process inbound payments into Thailand between and remittance corridors from South Korea, Indonesia, Singapore, Israel as

Alex Medana, co-founder and ceo of FinFabrik: a blockchain is a database – how you record and share data is

SCB launched nexus – “a market-first platform to connect community builders such as start-ups, investors and accelerators to the Bank”.

This case study describes what Equifax did to attain access to all its data, reduce time to market for analytics

The main reasons given for going branchless are to reduce costs and boost operational efficiency. Now there’s a new and

Banks are obsessed to create innovative products, but it must use blockchain. His view is that blockchain is a technology

18% of Asia Pacific banks have a strategic plan to fully integrate their fraud and anti-money laundering compliance functions, while

An event streaming technology gives UnionBank the ability to modernize back-office systems and offer personalized solutions to customers as it

With financial services customers avoiding in-person business transactions and large numbers of employees working from home, financial institutions need to

TIBCO EBX Software helped Netspend transform, simplify and streamline previously time-consuming and manual business processes to better serve its customers