
PodChats for FutureCIO: Best practices to ensure AI fairness
In 2016, Microsoft pulled the plug on Tay (short for Thinking About You) a chatbot designed to mimic the language

In 2016, Microsoft pulled the plug on Tay (short for Thinking About You) a chatbot designed to mimic the language

As COVID-19 continues to test organizations’ digital resilience, investments in enterprise intelligence will be crucial for companies to navigate and

An Ivanti study found that 71% of IT and security professionals see patching as being overly complex, cumbersome and time-consuming. Remote

Albert Einstein said, “in the midst of every crisis, lies great opportunity.” COVID-19 and its near-universal disruption of economies and

The IDC InfoBrief, “Driving Business Value from Data in the Face of Fragmentation and Complexity”, noted that 75% of respondents

Data centres account for two per cent of the world’s energy consumption, equivalent to the aviation industry. “And while big

One of the notable characteristics of the digital economy is the ability to trade from nearly everywhere at any time.

Gartner defines an event-driven architecture (EDA) as a design paradigm in which a software component executes in response to receiving

The COVID-19 pandemic caused a temporary shift in investment priorities in the contact centre. Millions of agents suddenly needed to

Most financial services leaders are heavily invested in learning more about what customers care about most. Often overlooked, however, are

Third-party risk management (TPRM) is a top business concern—not only as a regulatory requirement but as an operational necessity for

Most cyber-attacks, including ransomware attacks and business email compromise (BEC), begin with phishing. Although losses due to ransomware are now