Technology governance issues emanating from cross-country politics have led to digital geopolitics rapidly becoming an issue that multinational CIOs must
Gartner lists three key priorities for chief sales officers (CSOs) in response to high inflation and recession risk. They include
Consolidating on the Temenos platform will reduce IT operational costs and improve its cost-income ratio through automation, simplifying processes and
IDC is forecasting Asia/Pacific (excluding Japan) spending on AI systems to rise from US$17.6 billion in 2022 to around US$32
According to Gartner, the four pillars driving technology innovation across customer service and support (CSS) organisations are getting connected, process
One key finding from this year’s survey is that big data has become a focus point when making business decisions.
“While CSCOs primarily focus on developing strategy and enabling organizational capabilities, the economic headwinds they experience these days call for
Adopting a customer-centric approach based on rapid prototyping, the two organisations will jointly design and roll-out new digital products across
IDC estimates that worldwide revenues in the collaboration applications market grew 28.4% year over year in 2021 to $29.1 billion.
Various teams within an organisation that is going through digital transformation need to collaborate through unifying applications that cut across
Back in 1996, a Microsoft employee developed peer-to-peer (also referred to as point-to-point) tunnelling protocol (PPTP) to provide a more
The company is able to save on manpower resources, significantly reduce the duration of administrative processes from weeks to days,
