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Category: Big Data, Analytics & Intelligence

Snowflake expands AI tools to power agentic enterprise

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Snowflake has announced major upgrades to its AI offerings, Snowflake Intelligence and Cortex Code, designed to help organisations move beyond AI systems that simply answer questions toward tools capable of taking action across business workflows, data environments, and enterprise applications.

DeepL unveils real-time spoken translation product

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DeepL launched DeepL Voice-to-Voice, a real-time translation product suite delivering instant voice translation for live spoken communication, facilitating team collaboration without language barriers.

Organisations still trying to figure out how to make AI work

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Enterprises are eager to reap the benefits that artificial intelligence (AI) promises to deliver, but many remain in the early stage of adoption and are mulling over how to get things moving. Organisations still are trying to figure things out, such as where to start and what to do, said Rondy Ng, Oracle’s executive vice […]

Nets CIO: We all need to look at AI security more closely

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While there has been much discussion about the opportunities artificial intelligence (AI) will bring, in particular increased productivity, not enough has been said amongst businesses about its security and performance. AI still is an evolving technology and much remains uncertain about its delivery, said Bernard Chew, group CIO of Nets (Network for Electronic Transfers Singapore). […]

AI likely to create even wider gaps

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The scurry to adopt artificial intelligence (AI) is creating not only potential gaps in organisations, but also likely to result in yet another global digital divide. The discovery of single-purpose and general-purpose tools have driven major industrial revolutions, including electricity and digital computing. The next significant general-purpose technology to impact global economies, undoubtedly, would be […]

Reimagining resilience: What data resilience means in the AI era

It’s high time we change the arithmetic of modern cyber warfare. For years, the security industry operated on the principle of the “fortress.” If you built a thick enough wall and hired enough sentries, you could keep the barbarians at the gate. But in an era where generative AI can automate the discovery of zero-day […]

PodChats for FutureCIO: Sovereign AI by design – more than about where data lives

AI governance in Southeast Asia is driven by rapid AI adoption, risk awareness, and the need for ethical deployment. The ASEAN Guide on AI Ethics and Governance (2024), supplemented by its 2025 Generative AI expansion, provides holistic frameworks that influence national policies, blending voluntary soft law with baselines inspired by EU and OECD standards. Singapore […]

From AI blueprint to business process: Building integrated AI workflows

Malaysia’s AI journey is at a crossroads. While massive cloud investments and government initiatives have built the “roads,” most enterprises are still constructing the car.  The initial phase of experimentation with standalone Large Language Models (LLMs) like ChatGPT revealed that many enterprises faced a harsh reality: LLMs alone are not enough. Now, as the industry […]

Contextual data marketplaces: Path to compliant AI in APAC

In 2021, at the Sixth Annual Gartner Chief Data Officer Survey, respondents who successfully increased data sharing “led D&A [data & analytics] teams that were 1.7 times more effective at showing demonstrable, verifiable value to D&A stakeholders.” Fast-forward five years, and as Asia’s financial institutions navigate explosive digital growth and intensifying competition, internal data marketplaces […]

Organisations have eye on power amidst AI boom

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As they ramp up their application of artificial intelligence (AI), organisations are quickly realising the need to rein in energy consumption and other associated costs. With the accelerated adoption of AI, discussions have shifted from moving workloads into the data centres, to building or outfitting data centres specifically to support AI workloads. Companies now look […]

Singapore Tourism Board and Ant International partner to accelerate tourism growth through travel innovation

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The Singapore Tourism Board (STB) and Ant International have expanded their partnership to foster innovation and boost tourism growth in Singapore by providing seamless digital experiences for travellers through Ant International’s unified wallet gateway, Alipay+. “Destinations are dynamic digital ecosystems that connect culture and commerce across borders, driving economic impact and inclusion,” said Peng Yang, CEO of Ant […]

Singapore wants to make AI possible for all with national missions

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Singapore wants to drive more meaningful adoption of artificial intelligence (AI) through a new national council and national “missions”, with focus on select industry sectors. These initiatives will aim to drive AI-powered transformation in key verticals, including advanced manufacturing and healthcare, and accelerate AI adoption amongst enterprises, according to Singapore Prime Minister Lawrence Wong. The […]

Singapore identifies key steps heading towards Industry 5.0

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With artificial intelligence (AI) gaining importance across business operations, what will manufacturers need to do to prepare for the next phase of industrialisation? Singapore believes the answer lies in three key areas, as it looks to ready its manufacturing sector to transition to Industry 5.0. With the preceding Industry 4.0 focused on smart factories, automation, […]

AI fluency will become baseline skill, but employees shouldn’t treat it as tool

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Workers increasingly have to be able to understand artificial intelligence (AI), but not simply as tools they use to execute orders. They also will need to work together as collaborators, while still maintaining oversight of the technology. AI fluency will become the baseline skill in 2026, much like gaining the ability to understand, speak, and […]

Growing the business with small language models

In the rapidly evolving world of machine learning and artificial intelligence, small language models (SLMs) are emerging as pivotal assets for businesses, offering efficiency, customisability, and on-device processing that reduce costs and latency while enabling real-time, privacy-preserving intelligence. According to McKinsey’s The State of AI in 2025, nearly all organisations are now using AI, with […]

Forging Tomorrow: An APAC leader’s compass to the AI-native enterprise

The digital transformation conversation has irrevocably shifted. Today, the C-suite is no longer talking about adopting technology but about embedding intelligence into the very core of the enterprise. This was the central theme of the recent executive exchange event, organised by Cxociety and hosted by Red Hat Philippines. The open source foundation for democratising AI […]

From silos to synergy: How AI is reshaping government operations in APAC

Coming into 2026, the Asia-Pacific (APAC) region stands at the forefront of artificial intelligence (AI) adoption, driven by a blend of geopolitical imperatives, technological ambition, and the pressing need for efficient public services. Governments across APAC are navigating a complex landscape where AI promises to revolutionise citizen interactions but also raises profound questions about sovereignty, […]

Tech leaders to gather at the 2nd Annual FutureCIO Thailand Conference 2026

CIOs, CTOs, directors, heads, managing directors, senior vice presidents, vice presidents, and team leads are expected to convene for the 2nd Annual FutureCIO Thailand Conference 2026 at the Crowne Plaza Bangkok on February 11, 2026.  This year’s conference, themed “Forging Future Advantage,” will focus on how IT leaders in Thailand can transform today’s challenges into […]

Lenovo unveils innovations for the future of hybrid AI

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Lenovo unveils innovations for the future of Hybrid AI, including a new personal AI super agent, AI PCs and smartphones, proofs of concept including agentic-native wearables, and enterprise AI infrastructure. Lenovo chairman and CEO Yuanqing Yang said: “For a business, the transformation is even more profound: AI is going beyond process management and workflow optimisation. […]

Agoda CTO: AI speeding up work for software developers, but there should be limits

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Software developers are turning to artificial intelligence (AI) for clear productivity gains, but there are gaps that need to be plugged and some limits to be put in place. These will ensure developers still are able to make good decisions and remain fully accountable for their work. Job candidates, for one, should be able to […]

AI-powered testing for strategic leadership

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Beyond speed and fewer defects, Wong explains that the most important KPIs when scaling AI-powered testing are those that demonstrate business impact, not just faster cycles.

Commentary: Key takeaways as we move towards further AI headwinds

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Just a few days left to 2025 and ‘tis the season again to look back at how the year went, including key takeaways for organisations as they face what may be another frenzied sprint towards the next iteration of artificial intelligence (AI). Agentic AI is the much-anticipated next phase in this still fast-evolving space, with […]

Built to last, built to adapt: Lessons from HKCS

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With over half a century of history, Chen sees HKCS evolving from a relatively traditional professional association into a strategic ecosystem enabler aligned with Hong Kong’s digital transformation goals.

Ruijin Hospital: Transforming Pathology and Saving Lives with AI

AI-Driven Diagnostics Transform Healthcare in Shanghai Hospitals Working deep within the modern healthcare system, pathologists never meet their patients face to face. Yet, armed with powerful diagnostic tools—like 400x microscopes and 0.2-millimeter slides—they’re intimately involved in the medical results that impact those patients’ lives. Every year, nearly five million people in China receive a cancer […]

Blueprint for safe, scalable AI in regulated markets

The banking sector in Asia is experiencing a profound shift driven by artificial intelligence, with agentic AI—systems capable of autonomous planning, reasoning, and action—emerging as a key transformer. Coming into 2026, analyses from McKinsey, Capco, and others highlight rapid investments in AI, enabling hyper-personalisation, operational efficiency, and new revenue opportunities amid supportive regulatory environments in […]

Organisations often overlook this with agentic AI

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Organisations are jumping on the agentic artificial intelligence (AI) bandwagon, but they may be overlooking key components that can result in hidden costs, such as delays. Enterprises often believe they have abundant data, but this may not necessarily be the case when deeper assessment work is carried out, said Fan Ho, Asia-Pacific executive director and […]

Throwing a light on the rainbow model: Opening stores intelligently

Since its founding in 1984, Rainbow has grown into one of China’s biggest chain retailers. Now, in the innovative city of Shenzhen, Rainbow is leading the way with cutting-edge digital technologies to redefine smart retail and create unprecedented growth. At 10:30 in the morning on a Saturday, the Rainbow Shopping Mall in Shenzhen’s Bao’an District […]

ADP launches Lyric HCM in parts of APAC

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ADP, Inc. unveils its ADP Lyric HCM® (Lyric) across Australia and New Zealand (ANZ). It is an AI-powered platform that converges payroll, HR, and people experience in a unified cloud-based solution.

Visa and AWS enable agentic commerce capabilities

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Visa is expanding access to secure, reliable payment experiences by making its agentic commerce solutions available through Amazon Web Services (AWS), including AWS Marketplace and Amazon Bedrock AgentCore.

How organisations can mitigate growing AI costs

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As organisations expand their artificial intelligence (AI) deployment, including agentic AI, they will have to be mindful about how they are managing their resources in order to keep their expenditure in check. Hidden costs often brew in areas that are less visible during the initial planning stage and can erode ROI (returns on investment), if […]

Pinecone unveils Dedicated Read Nodes

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 Pinecone has released Dedicated Read Nodes (DRN) in public preview to enable engineering teams to run high-scale, latency-sensitive vector database workloads with consistent performance and predictable costs.

Akamai Cloud CTO: Organisations are throwing this out the door with AI

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Organisation appear to be throwing good project management practices out the window in their approach to artificial intelligence (AI) and forgetting any discipline they may have developed. This has been the most surprising revelation to surface, said Akamai’s CTO of cloud computing Jay Jenkins, in a video call with FutureCIO. Companies are rushing to get […]

New AI-powered outbreak intelligence tool launched

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Asia Pathogen Genomics Initiative (Asia PGI) unveils PathGen, an AI-powered sense-making and decision-making support platform for pathogen genomics and contextual data, designed for public health practitioners, clinicians, and industry.

Commentary: Organisations shouldn’t be pushed to do this with AI

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A while back, an industry peer asked if I used generative artificial intelligence (GenAI) in my work and I replied that I didn’t. Before I could explain why, he launched into a rant about how people shouldn’t be afraid of using new technology and learning more about it. I am not and I have, thanks […]

2026 CIO agenda for APJ: Tech priorities and IT strategy shifts

As the calendar flips to 2026, chief information officers (CIOs) stand at a crossroads. Global IT spending is poised to shatter records, reaching US$6.08 trillion – a 9.8% leap from 2025’s US$5.54 trillion. Yet, this boom is no mere windfall; it is a clarion call for strategic reinvention. Drawing from Gartner’s latest forecasts and the […]

OpenAI rolls out group chats in ChatGPT

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OpenAI launches group chats in ChatGPT, transforming the AI chatbot into a collaborative, multi-participant environment and enabling users to work together in real time.  

Rewriting device lifecycle playbook for AI-driven operations

For decades, the corporate laptop was a predictable workhorse—reliable, replaceable, and largely undifferentiated. But as 2025 draws to a close and organisations across Southeast Asia prepare for the next wave of digital transformation, that era is ending. The PC is no longer just a tool for email, spreadsheets, and video calls. It has evolved into […]

Innovative ICT solutions recognised in Hong Kong ICT Awards 2025

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Eleven outstanding winners were recognised for ICT solutions that address problems of private and public enterprises at the Hong Kong ICT Awards 2025: Smart Business Awards Presentation Ceremony at Hong Kong Convention and Exhibition Centre on November 21, 2025.

Zoom CTO: Be open to fully benefit from AI

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Organisations have to fully embrace artificial intelligence (AI) if they want to reap the benefits the technology has to offer. The returns will be limited if they hold back due to concerns they may have about AI, according to Zoom CTO Huang Xuedong. For example, these companies might refrain from sharing their data with AI, […]

97% of the most AI-ready companies are realising value at scale, study finds

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Cisco‘s 2025 AI Readiness Index reveals that 97% of AI-ready companies (Pacesetters), which comprise 13% of global organisations surveyed, have deployed AI at the scale and speed needed to unlock use cases and achieve ROI. “This year’s report shows AI leaders architect differently – and the Pacesetters prove it. They build network-first foundations, prioritise power infrastructure, optimise continuously, […]

Guardrails, common standards needed to drive next wave of digital financial transformation

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New guardrails and common standards are necessary to fuel the next wave of digital transformation in the financial sector, where artificial intelligence (AI) unsurprisingly will take centrestage. New business models have reshaped financial services, where robo advisors have widened access to wealth management and multi-currency mobile wallets have eased cross-border payments, said Chia Der Jiun, […]

VODchat: CIO Playbook for agentic AI value creation

Agentic automation offers CIOs a transformative opportunity to drive extreme productivity by enabling AI agents to autonomously execute and adapt workflows with human oversight. This approach, which goes beyond traditional AI, orchestrates multi-agent collaboration seamlessly integrated with existing enterprise systems. The result is the unlocking of strategic efficiencies, particularly in key areas such as customer […]

Bouyant unveils MCP Support for Linkerd to accelerate enterprise AI adoption

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Buoyant has unveiled upcoming support for the Model Context Protocol (MCP) in Linkerd, extending its core service-mesh capabilities and aiming to help enterprises accelerate AI adoption through a safe, reliable, and observable foundation for MCP traffic in Kubernetes environments. “Enterprises are eager to innovate with AI, but they can’t do so at the expense of their security […]

Study finds AI anxiety is soaring in Australia

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Australian workers are increasingly anxious about the rise of artificial intelligence (AI). Some 70% of employees feel their employer is not adequately preparing them for an AI-driven future.

AWS finds 20% AI adoption growth in Singapore 

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Amazon Web Services (AWS) has uncovered the rapid acceleration of artificial intelligence (AI) adoption. Nearly 170,000 (48%) businesses have embraced AI, marking a significant 20% year-over-year growth from approximately 143,000 (40%) in 2024.

AI agents will push organisations to review definition of workforce

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Organisations will have to figure out what kind of workforce they want to manage as artificial intelligence (AI) agents take more prominence in their future operations. This includes having to answer questions about how much they want their AI agents to take over, according to Yap E. Fang, chief architect and practice lead for cloud, […]

OpenAI launches new web browser built with ChatGPT

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OpenAI has launched ChatGPT Atlas, a new web browser built with ChatGPT at its core, enabling it to serve as an AI-powered assistant that integrates into users’ usual browsing flow, understands context, and responds in natural language.

VODchat: Creating a CIO’s agentic AI playbook

Agentic automation is poised to revolutionise enterprise IT operations by enabling AI agents to autonomously execute complex tasks from routine development to incident handling, significantly freeing human resources for higher-value activities. Leveraging collaborative real-time data processing, these agents promise enhanced decision-making accuracy and resource efficiency. However, adoption challenges include the urgent need to upskill IT […]

Chiang Mai University partners with IBM for joint research and development activities on AI technologies

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Chiang Mai University (CMU) has partnered with IBM to advance joint research and development initiatives in artificial intelligence.  The university intends to participate in the IBM-NUS (National University of Singapore) Research and Innovation Centre to explore collaborations in AI and establish an AI-centric compute Infrastructure. Professor Pongruk Sribanditmongkol, president of CMU, stated that the partnership […]

PodChats for FutureCIO: DevEx as core enterprise value

In the boardrooms of Jakarta, Singapore, Tokyo, and Seoul, CIOs are no longer just asking, “How fast can we ship software?” They’re asking, “How sustainably can our developers innovate under mounting pressure—from regulators, customers, and competition?” Across Asia, digital transformation has shifted from optional to existential. But the hidden bottleneck isn’t infrastructure or cloud spend—it’s […]

When it comes to health, AI needs extra care

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Most organisations today are willing to embrace artificial intelligence (AI) for cost and operational efficiencies, but those in the healthcare field will need more convincing to follow suit. Clinicians want technology to get to a level where it is “good enough” before adopting it into their workflow, noted Clement Tan, Singapore country lead for Medow […]

PodChats for FutureCIO: Operationalising trusted AI in 2026

Just two years ago, boardrooms across Southeast Asia and Hong Kong buzzed with anxiety over AI’s disruptive potential. Would competitors leap ahead? Would opaque algorithms trigger regulatory backlash? Today, in late 2025, that fear has crystallised into a strategy. As Russell Fishman, senior director of product management at NetApp, observes: “The regulatory environment is evolving […]

Neat launches new mode to transform BYOD spaces

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Video technology company Neat has introduced Neat Open, a new mode that transforms BYOD (Bring Your Own Device) spaces to deliver more flexible, consistent, and manageable experiences on Neat devices.

Enterprises brace for new AI era, but old business adage still relevant

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Artificial intelligence (AI) has become the technology that organisations cannot afford to bypass, but they also should adopt AI whilst adhering to a long-standing business rule. That is, companies still need to ensure they gain real value from their AI deployments, said Kiren Kumar, deputy chief executive of Singapore’s ICT regulator, Infocomm Media Development Authority […]

AI literacy to ensure business value realisation

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The most successful organisations are those that practice robust AI literacy, prioritising sustainable, cost-effective RAG systems that secure proprietary data and leverage converged content to enhance human capabilities and ensure lasting digital visibility.

Thales chief scientist: Not enough transparency today for trustworthy AI

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Transparency around large language models (LLMs) currently is lacking and this problem should be addressed, if artificial intelligence (AI) is to become trustworthy. AI needs to be understandable and explainable, and users must be able to trust AI. In particular, using “ordinary” AI in critical systems does not work, as wrong decisions can have significant […]

Software as a core business strategy 2026

In Southeast Asia’s hyper-accelerating digital economy — now valued at $263 billion and growing at 15% year-over-year — software is no longer a back-office function. It is the central nervous system of business innovation. As Bain & Company’s e-Conomy SEA 2024 report reveals, nearly half of all private investment in the region is flowing into […]

Some organisations will have to overhaul IT infrastructure for agentic AI

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Enterprises may have to make major adjustments to their IT infrastructure in order to support agentic artificial intelligence (AI) workloads, with most likely needing to do so if they want to deploy AI agents at scale. Organisations that already are running generative AI (GenAI) today will be able to work with agentic AI with more […]

The Game Plan: Revolutionising business efficiency with AI-powered enterprise software

AI-embedded business software is rapidly reshaping enterprise operations by automating routine tasks, enhancing decision-making, and personalizing customer experiences. By integrating AI across functions such as sales, marketing, HR, finance, and operations, organizations achieve greater efficiency, agility, and innovation. The rise of AI in enterprise software The global adoption of AI in enterprise software is accelerating. […]

Alipay Tap launches first AI-powered payment service

Alipay Tap! has launched its first AI-powered payment service in Luckin Coffee’s app and mini programs. The solution enables users to place and pay orders directly through voice commands to Luckin’s AI assistant, marking the first time Alipay has enabled seamless integration of ordering and payment within AI agents. Payment via AI conversations The integration […]

AI era pushing organisations to reassess cloud deployments

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Businesses are reviewing how they consume cloud services, as artificial intelligence (AI) is expected to power more workflows across their organisation. This momentum will fuel the need for AI-native cloud infrastructures, which are designed specifically for such workloads. They are unlike previous generations of cloud services, when AI was just an isolated service category, said […]

F5 reports growing API security gaps in APAC amidst rapid agentic AI adoption

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F5’s latest report, conducted by Twimbit and titled “2025 Strategic Imperatives: Securing APIs for the Age of Agentic AI in APAC,” has revealed that unsecured application programming interfaces (APIs) are not just a security blind spot, but a potential risk that could escalate amid the accelerating adoption of Agentic AI in the Asia Pacific (APAC). […]

Take small steps and have kill switch in AI journey

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There are steps organisations can take to buffer the impact should their artificial intelligence (AI) deployments fail. For one, there should be a quick way to unplug when things go awry. There should be a kill switch for everything, said Nimish Panchmatia, chief data and transformation officer at DBS Bank. The Singapore bank also takes […]

PodChats for FutureCIO: Agentic transformation: The next boardroom evolution

In 2026, Asia’s boardrooms are no longer just debating digital efficiency—they are redefining decision-making itself. The era of passive automation is giving way to a new paradigm: agentic transformation. This shift marks a fundamental evolution from systems that follow instructions to AI agents that reason, decide, and act autonomously. These digital employees don’t just streamline […]

DeepRoute.ai launches smart driving platform

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DeepRoute.ai has recently launched DeepRoute IO 2.0, its latest smart driving platform, powered by the company’s advanced VLA (Vision-Language-Action) model, to provide smarter, safer, and more human-like driving experiences for everyday users.

Sendbird launches voice automation solution

call, customer service

Sendbird Inc. has announced the launch of Sendbird Voice AI. This next-generation voice automation solution is designed to deliver unified, human-like experiences across voice, SMS, email, web, and in-app chat. By providing speed and accuracy in conversations, it aims to enhance customer interaction significantly. “Voice remains the most intuitive and accessible channel, particularly for customers less […]

SM expands renewable energy initiatives 

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BDO Unibank, Inc., its banking arm, has financed 63 renewable energy projects, comprising a total portfolio of PHP 1 trillion and an installed capacity of 2,679 MW.

SailPoint unveils Accelerated Application Management to manage and govern applications at scale

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SailPoint, Inc. unveiled SailPoint Accelerated Application Management, a solution that aims to govern and secure applications at scale with unprecedented speed and efficiency. The combination of intelligence with expert-led deployment targets to deliver rapid coverage and compliance at a reduced cost and complexity.  The solution, built on top of SailPoint’s Atlas platform, offers a comprehensive approach. It […]

Transforming work in Asia in 2026

IDC predicts that “By 2026, 20% of frustrated knowledge workers with no development experience will take charge of transforming how they work by building their own agentic workflows, improving cycle times by 50%.” While FutureCIO doesn’t hold the analyst to the numbers predicted above, human emotions, character and habits have long swayed how work is […]

PodChats for FutureCIO: How agentic AI redefines enterprise decision-making

Across Asia Pacific and Japan (APJ) boardrooms, the initial excitement around generative AI has given way to a pressing demand: “Show me the real impact.” Experiments are done. Budgets are spent. Now, the C-suite wants tangible results from their AI investments. The answer emerging isn’t just smarter automation; it’s a leap towards autonomy. Welcome to […]

Accountability in AI agent decisions

For every decision made, Selvadurai believes that organisations must be able to explain what the agent saw, why it acted as it did, and how to challenge the outcome if necessary.

CIOs as orchestrators of transformation and innovation

As Asian enterprises accelerate their adoption of artificial intelligence, the role of the Chief Information Officer (CIO) has evolved from a technology steward to a strategic orchestrator of AI-driven business transformation by 2026. No longer confined to IT infrastructure, today’s CIO is central to embedding AI into operational workflows, ensuring compliance, managing risk, and driving […]

Powering the Philippines’ intelligent enterprise: The reality behind the AI Hype

The Philippines is at a critical juncture in its AI journey. While government mandates and investment flows signal a strong commitment, enterprise leaders wrestle with fundamental challenges that separate AI ambition from execution. “The Philippines is at a very critical inflexion point,” explained Grant Case, field chief data officer for APJ at Dataiku during a […]

PodChats for FutureCIO: The critical need for a unified AI vision

A unified AI vision serves as the Guiding Principle for enterprise-wide AI adoption, ensuring that all departments work toward common strategic objectives. Without this alignment, organisations risk fragmented investments, duplicated efforts, and missed opportunities for transformation. A cohesive vision enables CIOs to prioritise initiatives that deliver measurable business value while fostering cross-functional collaboration between IT, […]

AI: The non-negotiable backbone of future enterprises

The accelerated march of artificial intelligence (AI)—comprising generative, agentic, and advanced automation—has shifted from an experimental frontier to foundational infrastructure in enterprises across Southeast Asia. By 2025/2026, AI will no longer be a luxury but a necessity for organisations seeking a competitive advantage, resilience, and innovation. This transformation requires not only the adoption of technology […]

AI agents can address bugbear in customer experience, but data issues persist

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Already tipped to potentially change the way businesses operate, artificial intelligence (AI) agents are expected to also bring a much-needed breath of fresh air into customer service. Data issues, though, will still need to be resolved. Agentic AI has been forecast to fuel $227 billion in global spending this year, with 97% of Asia-Pacific business […]

PodChats for FutureCIO: Agentic process automation and how to get started (for a CIO)

As organisations embrace digital transformation in 2026, agentic AI is rapidly redefining the potential of enterprise automation. Unlike traditional robotic process automation (RPA) that relies on predefined, rule-based tasks, agentic AI autonomously acts on behalf of users, making decisions and adapting to dynamic and unstructured environments. In Southeast Asia, where digital transformation is accelerating across […]

OpenAI unveils GPT-5

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With an improved coding model, users can use it for frontend design. It can also create functional websites, apps, and games, even without coding experience.

Thai firms shift from AI hype to real results

As artificial intelligence transforms industries globally, Thai enterprises from across all sectors are grappling with how to harness AI’s potential while navigating complex data challenges, integration hurdles, and organisational resistance. The urgency is apparent: regional competitors are rapidly adopting AI, and the window for a competitive advantage is narrowing. At the FutureCIO roundtable discussion titled […]

HubSpot launches first CRM connector for Anthropic’s Claude

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HubSpot unveiled the first CRM connector for Anthropic’s Claude, allowing each customer to bring their unique HubSpot context into Claude. The integration aims to enable teams to generate personalised AI insights, create visualisations like charts and graphs, and take action on insights directly within HubSpot.

OpenAI unveils study mode in ChatGPT

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It’s designed to guide users through problems step by step, making it an invaluable tool for homework assistance, test preparation, and learning new topics.

AI + Cloud: A leap in APAC’s digital transformation

With this foundation, cloud providers in the APAC region are now leveraging AI not just to improve internal operations, but to redefine their entire service ecosystem. Huawei Cloud, for example, has made AI a central part of its regional strategy.

Dynamic supply chains driving growth and resilience with data and AI

Modern supply chains grapple with escalating complexity, fragmented data, hidden risks, and ESG pressures—leaving businesses vulnerable in an era of AI disruption and geopolitical shifts. Solution:Fujitsu’s Dynamic Supply Chain Management combines: Result:A Japanese electronics giant achieved $10M annual savings and responded to an earthquake within 2 hours. For CIOs/CTOs in Asia (2025/2026): Call to Action:Co-create resilient, transparent supply chains with […]

How smart retailers are combating tariffs

In an era of escalating trade volatility, AI is no longer optional—it’s the key to tariff resilience for retailers and CPG firms. For Asian technology leaders, this Fujitsu whitepaper reveals how AI transforms tariff management from reactive cost absorption to proactive competitive advantage.

How AI is reshaping safety for cities, citizens, and nations

AI is transforming public safety and operational efficiency across cities, workplaces, and national borders—offering CIOs and technology leaders in Asia a strategic advantage. This Fujitsu whitepaper highlights how Vision AI and Generative AI (GenAI) are driving tangible outcomes: However, ethical governance is non-negotiable. Bias mitigation, transparency, and human oversight are essential to build trust and […]

Why your AI proof of concept isn’t enough and how to fix it

Scaling AI beyond the POC stage requires a strategic approach that balances innovation with operational excellence. For technology leaders in Asia, the challenge lies in transforming experimental AI projects into enterprise-grade solutions that deliver measurable ROI.

PodChats for FutureCIO: AI-hybrid cloud: Asia’s next innovation engine

Gartner predicts that 90% of organisations will adopt a hybrid cloud approach through 2027, and the most urgent GenAI challenge necessary to address over the next year will be data synchronization across the hybrid cloud environment. Across Asia in 2025, the convergence of artificial intelligence (AI) and hybrid cloud is rapidly redefining the competitive landscape […]

OpenAI unveils ChatGPT agent

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With ChatGPT’s new agentic capabilities, users can instruct it to perform tasks and manage complex workflows.

Schneider Electric: Chipmakers must work more closely to improve sustainability for businesses

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Chipmakers should come together and share knowledge on how they can improve sustainability for organisations, which is critical as artificial intelligence (AI) adoption continues to scale. Collaboration is essential to address a major challenge the semiconductor industry faces, which is sustainability, said Henri Berthe, vice president for global semiconductor at Schneider Electric. The French vendor […]

Lessons on successfully scaling AI

This transformation is no longer just about moving from agriculture to manufacturing. It is now about embracing digital innovation where AI is playing a pivotal role.

PodChats for FutureCIO: The business imperative of embracing hybrid cloud by design

In 2025, the business landscape in Malaysia, Singapore, and much of ASEAN is being reshaped by the rapid evolution of technology, particularly in the areas of artificial intelligence (AI), automation, and advanced analytics. Drawing on valuable lessons learned, organisations are increasingly adopting a hybrid cloud-by-design approach. This strategy offers flexibility and scalability while effectively addressing […]

AI agents’ impact on software engineering

By 2025, AI agents will have moved from experimental tools to indispensable partners in the software engineering lifecycle. Unlike earlier code assistants, today’s AI agents are autonomous, goal-driven entities capable of handling complex workflows, making decisions, and learning from interactions. On a LinkedIn post, Prof Dr Daniel Russo of the Department of Computer Science, Aalborg […]

PodChats for FutureCIO: Data integration as an enabler of successful AI adoption

Three years after the introduction of ChatGPT, the AI landscape in Asia Pacific (APAC) is characterised by a critical tension: intense AI adoption ambitions clash with fragmented, siloed data ecosystems and infrastructure constraints. According to recent 2025 insights, 79% of firms globally report inadequate GPU capacity for AI workloads, signalling that hardware is only part […]

Building a purpose-driven AI ecosystem

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Joe Hsieh, chief operating officer of ASUS, underscores the importance of building a purpose-driven AI ecosystem—one that’s rooted in strategy, sustainability, and human-centric design.

Organisations tapping AI to see deeper and plan ahead in production

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Organisations involved in product manufacturing are hoping to see operational and service gains from their artificial intelligence (AI) deployments, including better designs and market forecasts. At Amcor, for instance, AI is used not only to enhance workplace safety and customer management, but also to optimise supply chains and predict when maintenance is needed. The Switzerland-based […]

Kyndryl launches AI Innovation Lab in Singapore

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Kyndryl (has launched its ASEAN AI Innovation Lab in Singapore, which aims to offer responsible enterprise artificial intelligence (AI) solutions with advanced security features across Southeast Asia.

APAC organisations seek cyber resilience amidst geopolitical headwinds

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Global geopolitical headwinds are pushing Asian organisations to look more closely at cyber resilience and mitigating risks that can disrupt their business operations. The need to bolster their cyber resilience also is pushing demand for artificial intelligence (AI) features in security products, said Jones Leung, Zscaler’s Greater Asia head of solutions engineering. They expect vendors […]

IBM introduces industry-first software to unify agentic governance and security

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IBM has introduced a groundbreaking software, the first of its kind in the industry, that unites AI security and AI governance teams. This software offers a comprehensive view of an enterprise’s risk posture. “AI agents are set to revolutionise enterprise productivity, but the very benefits of AI agents can also present a challenge,” said Ritika […]

Mastering AI Governance: Finding the Delicate Balance Between Innovation and Control

In the race to implement artificial intelligence, many companies are discovering a harsh truth: Deploying AI without proper governance is akin to building a high-speed train with no brakes. As AI rapidly transforms industries from healthcare to finance, companies face an existential question: How can they harness AI’s revolutionary potential while ensuring its deployment remains […]

Mainframes: Powering Asia’s business-critical industries in 2025

Mainframe computers, often referred to as the “tech dinosaurs,” continue to be indispensable components of the digital infrastructure in the Asia-Pacific region in 2025 and 2026. Despite perceptions of obsolescence since the rise of the internet and cloud computing, mainframes continue to be the backbone of critical industries across the region, powering financial institutions, government […]

From data to defence: Building a secure and resilient cloud ecosystem

The growing intersection of cloud computing and artificial intelligence poses unprecedented challenges for Singapore organisations. A primary concern is security. With Singapore’s unique position as a global financial hub, cloud security and resilience have become national imperatives.  A recent FutureCISO roundtable, organised with Splunk and AWS, saw Singapore’s leading security executives from the finance, healthcare, […]

The AI imperative: Revolutionising service management for a smarter future

As Singapore races toward its Smart Nation 2025 vision, its digital ecosystem is undergoing rapid transformation. Chief Information Officers face an existential challenge: adapt rapidly to the integration of Artificial Intelligence and tightening regulations or risk obsolescence. Recent data reveals that 65% of IT leaders are struggling with significant AI governance skill gaps amid aggressive […]

Heineken taps GenAI with aim to brew better as it seeks real-time data

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It may not seem like a likely early adopter of emerging technologies, but Heineken hopes its investment in generative AI (GenAI) will yield better brews, even as it works to improve access to quality data. The Dutch beer brewer in March 2025 launched its global GenAI lab in Singapore, in collaboration with local government agency […]

Evisort AI-powered contract intelligence comes to APAC

Workday has announced the launch of Evisort’s AI-powered contract intelligence and contract lifecycle management (CLM) solutions in the Asia Pacific region. This innovative offering enables organisations to transform contracts into strategic assets, extracting critical insights, obligations, and risks from complex legal documents. Contracts play a vital role in business operations, yet many organisations struggle to […]

Hitachi Vantara CTO: Simply buying more GPUs won’t guarantee AI success

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Organisations often end up failing to achieve the results they want from artificial intelligence (AI) because they skip important key steps before embarking on their journey. They rush into AI without first having a plan, and a multi-faceted one at that, said Jason Hardy, Hitachi Vantara’s CTO for AI. While IT needs to be responsible […]

GXS Bank sees gains in monitoring accuracy and productivity with AI

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Turning to automation and artificial intelligence (AI) has helped GXS Bank not only double its productivity, but also improve its ability to identify high-risk transactions, such as money laundering activities. Monitoring transactions is a critical part of the digital bank’s operations to ensure its financial ecosystem is protected against malicious actors, GXS Bank CTO Rajat […]

F5 opens a new point of presence (PoP) site in Indonesia

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F5 has announced the expansion of its global network with a new point of presence (PoP) site in Indonesia, aiming to provide the scalability, security, and efficiency needed to secure applications, AI applications and APIs.

Adeptia introduces LIMRA-aligned data solution

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Adeptia, the intelligent data automation company, unveiled its unique Adeptia Connect LDEx solution at the 2025 LIMRA Workplace Benefits Conference in Boston. This solution aims to simplifiy meeting LIMRA Data Exchange (LDEx) standards for first-mile insurance data. “Our LDEx solution and capabilities reflect our expertise in first-mile data integration and our deep understanding of the […]

BlackLine CTO: Agentic AI will augment finance sector with power of reasoning

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The emergence of artificial intelligence (AI) agents has ignited much discussion across industries, including the finance sector, where they are touted to trigger a major shift with their ability to reason and carry out tasks autonomously. Asked how the use of AI has evolved in finance, BlackLine CTO Jeremy Ung pointed to agentic AI, which […]

Exabeam launches autonomous AI agent

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Exabeam has launched Exabeam Nova, an autonomous AI agent that aims to enable security teams to accelerate incident response, reduce investigation times by half, and improve threat mitigation.

NTT DATA launches Agentic AI Services for Hyperscaler AI Technologies 

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NTT DATA, a digital business and technology services provider, has launched its Agentic AI Services for Hyperscaler AI Technologies to help organisations adopt, build, manage, and scale AI-powered agents, addressing the growing demand for agentic AI solutions that offer personalised experiences. “Agentic AI will revolutionise business operations, and NTT DATA is at the forefront of […]

Demand surges for Oracle Java alternatives

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Azul’s  2025 State of Java Survey & Report, discloses that 88% of Java professionals are either considering or have already initiated the migration from Oracle Java, a substantial increase from 72% in 2023.

SAP CTO: Human oversight always needed even as AI advances

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The emergence of artificial intelligence (AI) tools such as AI agents, will bring more automation and efficiencies across work environments, but it does not mean humans can be left out of the equation. SAP, for instance, is heralding the transformation of business operations through “autonomous, collaborative AI agents”, where the next frontier of AI will […]

Cost, data complexity emerge as challenges for businesses looking to adopt agentic AI

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Organisations looking to adopt artificial intelligence (AI) agents will likely face challenges with high cost and complexity, but can address these by tapping reusable components and first understanding why they need the technology to begin with. IDC has predicted that businesses will move from AI experimentation to “reinvention” this year, fuelled partly by the introduction […]

PodChats for FutureCIO: Agentic AI: business innovation game changer in 2025

In 2025, Agentic AI is poised to transform the business landscape across Asia, driving unprecedented innovation and efficiency. As organisations increasingly adopt AI technologies that mimic human-like decision-making, the focus will shift from basic automation to establishing agentic capabilities. Companies will harness AI to optimise operations, enhance customer experiences, and foster data-driven strategies. Emerging trends […]

HPE launches servers engineered for advanced security, AI automation and performance

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Hewlett Packard Enterprise has unveiled eight new HPE ProLiant Compute Gen12 servers that aim to optimise performance for complex workloads and boost productivity with AI-powered management features. The new servers will feature upcoming Intel Xeon 6 processors for data centre and edge environments. “Across Asia Pacific, enterprises are grappling with unprecedented data growth and increasingly […]

Connectivity trends for digital enterprises in APAC in 2025

The Asia Pacific (APAC) region is experiencing a dynamic shift in its connectivity landscape, driven by the increasing demands of a digitally native population and the rapid adoption of technologies like artificial intelligence (AI), 5G, and the Internet of Things (IoT). As enterprises navigate this evolving environment, they face mounting pressure to construct agile, secure, […]

IT talent development and retention

The Philippine Institute for Development Studies (PIDS) projects a surplus of 171,960 IT positions in the Philippines by 2025, highlighting a mismatch between graduates’ skills and industry needs.

PodChats for FutureCIO: AI agents What you need to know (separate hype from reality)

A chatbot is an artificial intelligence program that chats with you. The first chatbot, Eliza, was developed by MIT professor Joseph Weizenbaum in the 1960s. Six decades later, we have ChatGPT, Google Gemini, and Microsoft Copilot, joining Alexa and Siri. What are AI agents? While chatbots use pattern matching and natural language processing to interpret […]

Trends that will shape data centres in 2025 and beyond

Mayank Srivastava, CEO of BDx Data Centres, the company that has built the first sovereign AI data centre in Indonesia, has observed a significant transformation of data centre operations in the country in the past few years.

Getting started with Agentic AI 

Agentic AI stands out due to its unique ability to ‘analyse information, learn from experiences, and adapt its behaviour based on its environment or specific goals,’ as described by Tammana.

Creating business value with AI

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Sallam emphasises that an organisation’s AI ambition is a pivotal factor that determines the type of use cases it invests in and the percentage of investment in its portfolio.

Global search data reveals professions feeling most vulnerable to possible AI-driven workforce reductions

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Experts at AIPRM analysed global search data to reveal which professions feel the most vulnerable to AI-driven workforce reductions and theshifting perceptions around AI’s role in the workforce. Job displacement fears Global search data reflects the tech industry’s growing concern about AI’s potential to automate tasks traditionally performed by professionals. The most heavily searched AI replacement question […]

Adobe delivers innovations and AI tools for video pros  

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Adobe announced innovations designed to empower filmmakers by allowing them to quickly locate the appropriate film clips from massive libraries of files and new AI-powered caption translation that automates multilingual caption generation.

Humans, AI technologies, and the evolving equation of success

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When human innovation extends a helping hand, we would be remiss not to take it. At least, that seems to be the perspective of business leaders who believe that integrating artificial intelligence (AI) in their workplaces will improve productivity amongst their teams. Over the past year, AI has evolved from a top conversation topic among […]

IBM and L’Oréal to build the first AI model to develop sustainable cosmetics  

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L’Oréal partners with IBM to pave the way for the development of a one-of-a-kind custom AI foundation model, a first in the cosmetics industry, to drive sustainable cosmetics creation forward. Stéphane Ortiz, head of Innovation Métiers & Product Development at L’Oréal Research & Innovation, reassures us of their commitment to sustainability and inclusivity. He said, […]

VODchat: The AI governance frontier across Asia’s regulated industries

As we look ahead to 2025, the convergence of rapid technological advancements and evolving regulatory landscapes is poised to reshape how organisations operate and engage with their customers. In sectors such as financial services, telecommunications, and the public sector—each characterised by stringent regulations—the integration of artificial intelligence (AI) offers unprecedented opportunities and significant challenges. Organisations […]

AWS launches infrastructure region in Thailand

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Amazon Web Services, Inc. (AWS) launched the AWS Asia Pacific (Thailand) Region to provide more options for running applications and serving end users from AWS data centres located in Thailand.  

ExecOpinion: Translating governance into workable frameworks

Artificial intelligence (AI) governance encompasses the processes, standards, and safeguards that ensure AI systems are safe, ethical, and aligned with human rights. Effective governance frameworks guide AI research and application to mitigate risks such as bias, privacy violations, and misuse, while promoting innovation and trust. This ethical approach necessitates the involvement of diverse stakeholders—including developers, […]

Navigating the future of supply chains in ASEAN

In an era marked by rapid technological advancements and global disruptions, the supply chain landscape in the ASEAN region is evolving at an unprecedented pace. In a recent IBM Institute for Business Value report titled The Intuitive Supply Chain, there is growing anticipation of the potential of technologies like artificial intelligence, automation, and AI assistants […]

It takes a village to make AI copilots successful

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AI copilots of all kinds — new off-the-shelf solutions, custom-built applications, or those embedded in business applications — are taking off. But there’s little measurable business return yet, and much confusion.  In a new report for Forrester clients, J. P. Gownder and I cut through the vendor clutter with a definition and framework for action to maximise the […]

How a sandwich could help you win the AI race

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Gartner’s chief of Research, Chris Howard, explains the race among AI vendors to innovate and create value for end users. “The truth is that you may be in one or the other, but you’re not in both because both are exhausting. And so if you are a vendor or a supplier of AI technology, you’re […]

Cracking GenAI deployment in 2025

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Generative AI (GenAI) is transforming more than half (51%) of business in the Asia-Pacific region, from speeding up app development to revolutionising customer interactions. Yet, while 59% of Singaporean businesses have embraced GenAI, only a fraction of projects move beyond the proof-of- concept stage. In fact, analysts predict that by 2025, 30% of GenAI projects […]

Harmonising AI and workforce for a sustainable future

A call for collaborative action Asia stands on the verge of a more AI-driven economy, hence, it is essential for governments and industries to collaborate to ensure a smooth and equitable transition. By a timely implementation, thoughtful policies and practices across various societal sectors, Asia can fully harness the advantages of AI while mitigating its […]

US survey reveals public concerns around AI adoption

A recent survey led by Rutgers University-New Brunswick reveals significant public concerns regarding the influence of artificial intelligence (AI) on politics and media, alongside an increasing trend in its adoption for daily tasks. The research defines AI as advanced technologies enabling machines to perform tasks typically requiring human intelligence, with generative AI focusing on creating […]

Singapore leads in AI infrastructure globally

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ARKANCE’s latest report unveils Singapore as a global leader in AI infrastructure, boasting an impressive AI infrastructure score of8.91/10. “As AI continues to shape the future, countries invest heavily in the infrastructure needed to support this transformative technology. Leaders like Singapore and South Korea are setting the standard with strong government backing, cutting-edge tech innovation, […]

Bank Jago partners with Google Cloud to enhance digital banking

PT Bank Jago Tbk has entered a multi-year collaboration with Google Cloud to leverage data and AI technologies aimed at improving its banking services for millions of Indonesians. This partnership, which includes technology solutions partner DKatalis, focuses on using Google Cloud’s BigQuery and Vertex AI platforms to enhance customer experience, streamline operations, and drive business […]

Bridging the AI skills gap in the partner ecosystem

A vast wave has swept the world in the past few years, and those who cannot ride it are in danger of being swept away by a tsunami. Artificial intelligence (AI) has become more than a buzz; it is a necessary priority for businesses to thrive. Forbes predicts the AI market will reach $1,339 billion […]

Top 5 fixes for those struggling to scale AI

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Gartner VP Analyst Gareth Herschel will share the top ways that data and analytics leaders can scale AI to support their D&A initiatives. “We know that AI and genAI have taken the world of data and analytics and the world of business in general by storm, so it has been transformational across almost every organisation […]

Asia’s AI ambitions rest on raising data resilience

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Asia is among the leading wave of early AI adopters. Research firm IDC predicts that by 2025, Asia’s top 1000 organisations by revenue will allocate over 50% of their core IT spending on AI initiatives. This has been suggested to lead to a double-digit increase in the rate of product and process innovations. IDC found […]

The APAC AI playbook in 2025: Winning with data

Artificial intelligence (AI) is reshaping industries in the Asia-Pacific (APAC) region, yet its potential remains confined by foundational issues. Recent research conducted by Informatica shows that 56% of APAC data leaders struggle to manage over 1,000 data sources within their organisations. Equally concerning, 42% cite AI ethics and data privacy as key challenges, reflecting the […]

Asia’s AI ambitions rest on raising data resilience

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Asia is among the leading wave of early AI adopters as research firm IDC predicts that by 2025, Asia’s top 1000 organisations by revenue will allocate over 50% of their core IT spending on AI initiatives. This has been suggested to lead to a double-digit increase in the rate of product and process innovations. IDC […]

Scaling sustainability initiatives for IT leaders

“Sustainable development is the development that meets the needs of the present without compromising the ability of future generations to meet their own needs,” shared Norwegian politician and chair of the World Commission on Environment and Development, Gro Harlem Brundtland. With climate change and rising emissions, sustainability is not just a trend but a need […]

Empowering Singapore’s AI leadership with secure cloud infrastructure

Artificial intelligence (AI) has been a true driver of transformation in the past year for many industries, with global spending on AI expected to reach $632 billion by 2028, and further boosted by generative AI’s (GenAI) projected annual growth rate of more than 59% according to the latest insights from IDC. The rapid rise of […]

DeepL unveils Language AI with voice translation solution

DeepL has unveiled its voice translation solution, DeepL Voice. This innovative product line, including DeepL Voice for Meetings and DeepL Voice for Conversations, is designed to bridge language gaps.  It enables virtual meetings across multiple languages and provides real-time translation for in-person conversations, making communication across languages seamless. “Bringing the quality and security that DeepL […]

Only 9% of Hong Kong organisations are fully ready to capture AI’s potential

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The Cisco 2024 AI Readiness Index reveals that only 9% of organisations in Hong Kong are fully prepared to deploy and leverage AI-powered technologies. Declining from 25% in 2023, the steep surge highlights companies’ challenges in adopting, deploying, and fully leveraging AI.   AI ambition and readiness The study found that in Hong Kong, most […]

The AI era and CIOs’ dilemma of balancing digital transformation with security

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From automation to edge computing and artificial intelligence (AI), manufacturers are leveraging advanced technologies to minimise costs and maximise returns. Asia-Pacific’s manufacturers have been quick to recognise the advantages of digital transformation, with adoption enabling them to become a global manufacturing powerhouse. According to Fortune Business Insights, the global smart manufacturing market is the largest […]

Cohesity enhances capabilities of Gaia

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Cohesity introduced a patent-pending visual data exploration capability to its AI-powered search assistant, Cohesity Gaia. The capability aims to provide visual categorisation of the themes across documents and files within a data set, bring new context to the data, and suggest queries that help users gain insights faster. Visual data explorer Cohesity Gaia claims to […]

Data-driven transformation: Leveraging AI for competitive advantage

In an era where data is paramount, financial institutions, banks, and investors in Southeast Asia are increasingly harnessing artificial intelligence (AI) to enhance decision-making processes. The proliferation of advanced technologies—such as machine learning (ML), natural language processing (NLP), and generative models—has revolutionised the financial sector, allowing firms to extract deeper insights from vast datasets. As […]

Agentic AI, the next frontier in generative AI

IBM describes Agentic AI as a system that can autonomously perform tasks on behalf of a user or another system by designing its workflow and using available tools. IBM writer Cole Stryker explains that “the system has “agency” to make decisions, take actions, solve complex problems, and interact with external environments beyond the data upon which […]

Inflection AI and Intel partner to accelerate AI adoption and impact

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Inflection AI and Intel collaborate to accelerate the adoption and impact of AI for enterprises. Powered by Intel Gaudi and Intel Tiber AI Cloud (AI Cloud), the newly launched Inflection for Enterprise aims to deliver empathetic, conversational, employee-friendly AI capabilities while providing control, customisation, and scalability. Inflection AI COO Ted Shelton said: “Enterprise organisations need […]

Conversational AI: a future of possibilities

“We’ve trained a model called ChatGPT, which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer follow-up questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests,” announced AI research company OpenAI around two years ago in November 2022. Since then, the technology has not just been a […]

Genesis Energy improves data governance with Informatica

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New Zealand utility company Genesis Energy chose Informatica to provide sustainable and secure data-driven business practices. Alex Newman, country manager for Informatica Australia and New Zealand, said, “By implementing a modern cloud-based, AI-powered data governance solution, Genesis Energy enables one source of trusted truth that transforms how data is managed and used. This ultimately improves their […]

Are 100% accurate AI language models even useful?

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Chris Howard, Gartner’s global chief of research, discusses neuro-symbolic AI, questioning the pursuit of 100% accuracy and emphasising the power of fluency and creativity in problem-solving.

Improving the human-machine relationship

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Gartner’s Mary Mesaglio discusses the human-to-machine relationship aspects that most people overlook but are essential to improve: digital disinhibition and algorithmic aversion.

Emerging Technology Spotlight: AI Agents

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Distinguished VP Analyst and Gartner fellow Daryl Plummer spotlights AI agents as an emerging technology. He describes an agent as software that executes tasks for you and emphasises that these powerful AI tools have the potential to perform complex tasks, inspiring a hopeful vision of the future. Additionally, Plummer says that there are “guardian agents” […]

Alibaba Cloud and UNESCO-ICHEI partner for digital training initiatives

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Alibaba Cloud‘s significant partnership with the International Centre for Higher Education Innovation (UNESCO-ICHEI), under the auspices of UNESCO, is set to implement digital training initiatives that will reshape the landscape of higher education institutes. “Our collaborations with industry-leading organisations demonstrate our dedication to delivering enhanced customer experiences and boosting enterprise efficiency through innovative solutions. Together […]

Gartner predicts 40% of GenAI solutions will be multimodal by 2027

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A new Gartner report reveals that multimodal generative AI (GenAI) solutions will escalate to 40% by 2027 from only 1% in 2023. Gartner projects multimodal (text, image, audio, and video) GenAI to enhance human-AI interaction and differentiated GenAI-enabled offerings.

Tenable introduces AI Aware

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The solution aims to enable organisations to expose and close AI risk without inhibiting business operations by providing exposure insight into AI applications, libraries, and plugins.

Crayon’s ISV Innovation Hub expands in Asia Pacific

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Crayon has successfully integrated rhipe to enhance its services across the Asia Pacific region. It expanded its offerings with Global ISV Innovation Hub, which offers Independent Software Vendors (ISVs) with expertise and solutions management. 

Simplifying amidst growing AI complexity

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With various types of AI moving through the Hype Cycle, we’re now seeing some of the most talked about and used among them, including GenAI, enter the trough of disillusionment.

Projections reveal AI server spending to shoot to $430B by 2033

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Stocklytics.com reports AI server spending to hit $430 billion by 2033 from only $40 billion in 2024. “The rise in AI server spending highlights the budding demand for AI capabilities and the significant shift in how businesses and governments approach data processing and machine learning,” said Edith Reads, financial analyst at Stocklytics. AI server spending […]

Bridging business and IT: The future of AI in enterprises

Forrester’s upcoming predictions for 2025 emphasise the need for enterprises to synchronize their data and AI strategies with business objectives. The firm says tech leaders will focus on strengthening partnerships with chief data officers to ensure AI serves as a comprehensive business strategy. “AI continues to dominate conversations… but now the focus is on how […]

Sumsub launches local data processing infrastructure for APAC

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Sumsub announced the availability of Local Data Processing (LDP) capabilities in the Asia-Pacific (APAC) region, specifically in Singapore, Hong Kong, Indonesia, and the Philippines. The new LDP features aim to help APAC companies comply with local data privacy regulations, enabling more secure data storage within local and regional markets. LDP solution The solution aims to […]

Preparing for enterprise AI adoption

Earlier this year, IBM released a report revealing that almost half of the enterprise-scale organisations worldwide actively use artificial intelligence in their businesses, a promising sign for the future of AI adoption. However, data also showed several factors hindering this adoption, including limited AI skills and expertise (33%), too much data complexity (25%), ethical concerns […]

AI and cybersecurity grow prominence in Q2 2024 company filings

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Artificial Intelligence and cybersecurity grows prominence in Q2 2024 company filings, according to GlobalData’s latest report, “Company Filings Analytics Trends & Signals – Q2 2024,”   highlights the evolving priorities in corporate strategies, according to GlobalData, a leading data and analytics company. AI and cybersecurity The report revealed that companies discussed the importance of cybersecurity measures and AI […]

Tackling API security challenges through AI/ML solutions

Demand for application programming interfaces (APIs) keeps increasing as they define companies’ interaction with digital systems, applications, and services. However, with the significant role of APIs in enterprise success comes urgent security risks that organisations need to address immediately. “As digital transformation accelerates, APIs are becoming a critical component of business operations, leading to increased […]

Hitachi Vantara and Broadcom announce advanced private and hybrid cloud solutions

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Hitachi Vantara and Broadcom Inc. co-engineered a new private and hybrid cloud solution that converges Hitachi Vantara’s integrated systems solution, Unified Compute Platform (UCP) RS, with VMware Cloud Foundation. Hitachi UCP RS powered by VMware Cloud Foundation The expanded partnership aims to modernise cloud infrastructure, enhance data management, encourageinnovation, simplify operational complexity, and support sustainability objectives. Through advanced […]

Study observes waning enthusiasm for GenAI

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According to Deloitte AI Institute’s “The State of Generative AI in the Enterprise: Now decides Next” report, enthusiasm for Generative AI is beginning to wane. While interest remains “high” or “very high” among most senior executives (63%) and boards (53%), numbers have declined since the Q1 2024 survey, dropping 11 percentage points and eight percentage […]

Employee engagement declines in the hybrid era, study finds

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With most organisations in APAC embracing flexible working arrangements  (hybrid, 58% or remote,26%), Zoom’s “Navigating the Future of Work: Global Perspectives on Hybrid Models and Technology” reveals around 60% of APAC leaders report a decline in employee engagement. “Workplace flexibility is not only becoming increasingly commonplace in the APAC region, but more diverse in itself […]

SUBARU partners with Informatica for data-driven customer experience

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SUBARU Corporation (SUBARU) has chosen to implement Informatica’s AI-powered Intelligent Data Management Cloud (IDMC) for a data-driven customer experience and enhanced employee productivity. Kentaro Ichikawa, chief of the Data Management and Utilisation Promotion Department at SUBARU Corporation, said: “As our AI-powered data management partner, Informatica plays an integral part in our data integration project. The transformation […]

ExecOpinion: AI and data governance strategies for 2025

So strong is the interest around artificial intelligence and its potential to change how we do things today, Gartner predicts that by 2025, 39% of worldwide organisations will be at the experimentation stage of Gartner’s AI adoption curve, and 14% will be at the expansion stage. Boomi’s chief technology officer for Asia-Pacific and Japan, David […]

Pure Storage joins UEC for next-generation networking for AI

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Pure Storage announced that it joined the Ultra Ethernet Consortium (UEC), a Linux Foundation initiative committed to building a complete, open, and accessible Ethernet-based architecture to accelerate critical, data-intensive AI and HPC applications. “Since its inception, Pure Storage has committed to delivering flexible, reliable, high-performance data storage technologies and services to simplify the enterprise data experience. Joining […]

APAC countries, among the world’s top 20 locations for hyperscale data centres

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New data from Synergy shows that three APAC countries, China (Beijing and Shanghai), Japan, and Singapore, are among the world’s top 20 locations for hyperscale data centres. The data also revealed that just twenty state or metro markets account for 62% of the world’s current hyperscale data center capacity, with Northern Virginia and the Greater Beijing Area alone making […]

Global edge data centre market to cross $300B by 2026

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A study by JLL predicts that a surge in data-dependent technologies, including the Internet of Things (IoT) and generative artificial intelligence (Gen AI), will require substantial IT infrastructure support provided by edge data centres. The study predicts edge IT infrastructure and data centres will become a $317 billion market globally by 2026, growing 107% from […]

PodChats for FutureCIO: Data strategies for the AI-native enterprise

The rapid growth of data and the increasing complexity of managing it in the age of AI and hybrid cloud environments present significant challenges for organisations. IDC goes on to predict that by 2025, the cloud will surpass on-premises infrastructure as the primary location where operational data is stored, managed, and analysed for 65% of […]

Veeam brings data resilience to over 21 million Microsoft 365 Users

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With the new features offered by Microsoft 365 Backup Storage,  Veeam Software unveiled the next generation of Veeam Data Cloud for Microsoft 365. Built on Microsoft Azure, Veeam Data Cloud claims to provide backup-as-a-service (BaaS) for Microsoft 365. “One of the benefits of our multi-year strategic partnership with Microsoft is rapidly bringing new advances to our joint […]

VODchats for FutureCIO: The risks, benefits and strategies behind foundation models

Generative AI has been around since the 1960s in the form of chatbots. However, it was the introduction of generative adversarial networks or GANS in 2014 that made it possible for generative AI to create convincingly authentic images, videos and audio. Fast forward to 2024 and attention is now focused on foundation models and the […]

Risks and opportunities in mining synthetic data

A Gartner survey of 644 organisations (Q4 2023) revealed that data availability remains one of the top five barriers to implementing generative AI (GenAI), specifically, obtaining real-world data and labelling it. Gartner says that with orders of magnitude less privacy risk than real data, synthetic data can open a range of opportunities to train machine […]

Hitachi Vantara introduces new solutions to help businesses become AI-ready

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Hitachi Vantara announced the general availability of the initial offerings of the Hitachi iQ portfolio of AI-ready infrastructure, solutions, and services, which will help customers seamlessly power their most critical AI applications. Hitachi iQ Hitachi iQ attained NVIDIA DGX BasePOD certification, highlighting data infrastructure that supports advanced AI workloads. “NVIDIA DGX BasePOD certification not only […]

DeepL launches next generation LLM

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DeepL launched a language model explicitly built for translation and editing. The new solution combines three capabilities: a specialised LLM uniquely tuned for language, over seven years of proprietary data specifically tuned for content creation and translation, and human model tutoring, which leverages thousands of hand-picked language experts to “tutor” the model in translation.    Blind […]

PhantomFX cuts production times by 30% with Pure Storage

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Pure Storage announced that PhantomFX has successfully upgraded its data storage and management infrastructure to the Pure Storage platform to improve production times, business resilience and energy consumption. “Data is the lifeblood for the companies in the visual effects industry like PhantomVFX. Any misstep could result in damaging financial losses. Pure Storage is proud to […]

PodChats for FutureCIO: Ethics in GenAI use that drive consumer trust

The rapid advancement of Generative Artificial Intelligence (GenAI) has ushered in a new era of technological innovation, offering unprecedented capabilities in content creation, problem-solving, and dare we say decision-making. However, this transformative technology also presents complex ethical challenges that must be navigated with utmost care and responsibility. As GenAI systems become increasingly integrated into various […]

Data analytics is the number one CX trend in 2024, study finds

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‘The Global State of CX 2024‘ from CX Network showed that data analytics has become the number one trend for CX practitioners in 2024, up from number two in 2023, and revealed that organisations investing in data analytics have positively impacted customer loyalty (78%) and profits (79%). Priorities and roadblocks Customer service professionals cite data insights and […]

LogRhythm’s enhancements aim to boost analyst efficiency and simplify compliance

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LogRhythm introduces its 9th consecutive quarterly release with enhancements that aim to boost analyst efficiency and simplify compliance with industry standards and regulations. “At LogRhythm, our relentless focus on customer satisfaction drives us to continuously innovate and deliver solutions that meet our clients’ evolving needs. Our 9th consecutive quarterly release reinforces our commitment to delivering […]

Enterprises implement AI despite data governance concerns

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Around 75% of enterprises push through with AI deployment despite 72% reporting significant data quality issues and an inability to scale data practices, according to F5’s 2024 State of AI Application Strategy Report.  “Our report highlights a concerning trend: many enterprises, in their eagerness to harness AI, overlook the need for a solid foundation. This […]

Data challenges limiting business AI adoption in Singapore

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According to new research from Confluent, Inc., data-related challenges are holding backAI adoption in Singapore. Around 69% of IT leaders in Singapore believe that investments in GenAIwill trend up in the next two years, but businesses’ inability to seamlessly integrate new data sources (69%), fragmented ownership of data (68%), and insufficient skills and expertise in […]

The what, why and how of AI governance in 2024

During the AI for Business Leaders Summit series, Heather Gentile, executive director of product watsonx.governance for IBM DATA AND AI, made it clear that any effort to tap into the potential of artificial intelligence needs to ensure that the data that feeds the AI engine is clean to mitigate the risks associated with early use […]

Equinix invests in data centre expansion to support AI adoption in Australia

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Equinix invested approximately US$160 million to add a total of 4,175 cabinets to two of its International Business Exchange™ (IBX®) data centers – SY5 in Sydney and ME2 in Melbourne. “Since Private AI is emerging as the preferred model of adoption, access to high-performance digital infrastructure is essential,” said Guy Danskine, managing director of Equinix Australia. He […]

Generative AI: Game changer for Asian business transformation

CIOs in Asia are under constant pressure to squeeze every ounce of revenue and performance gains to achieve ever greater efficiencies. In the quest for business transformation, Generative AI (GenAI) is increasingly seen as the means to achieve this goal. According to a recent study by research firm IDC, 70% of the Asia Pacific organisations […]

Putting the smart in government services

Gartner predicts more than 70% of government agencies will use artificial intelligence (AI) to enhance human administrative decision-making by 2026. Machine learning, analytics and generative AI will mature over the next two years and combine into a suite of tools that will support improved government service delivery. Gartner warns that AI encompasses a continually evolving […]

Podchats for FutureCIO: Digital transformation within the Asian financial services sector

Despite early apprehensions about an economic recovery in 2024, we continue to see investments in digital transformation initiatives within the financial services sector in Asia. We also continue to see digital services rising on the back of understanding and adopting technologies like analytics, cloud, and mobility. A targeted outcome, though, continues to be around efficiencies, […]

PodChats for FutureCIO: Managing AI deployment with confidence

A Gartner 2023 Gartner CIO and Technology Executive Survey revealed that even before ChatGPT, one-third of CIOs say their organisation had already deployed artificial intelligence (AI) technologies, and 15% more believe they will deploy AI within the following year. “GenAI is acting as a catalyst for the expansion of AI in the enterprise,” said Leinar […]

60% of CSPs believe AI will improve network operational efficiency by 40% or more

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According to a global study commissioned by Ciena, around 60% of communications service providers (CSPs) believe the use of artificial intelligence (AI) will improve network operational efficiency by 40% or more. “Understanding emerging technologies like AI is an essential step toward staying competitive in today’s constantly changing digital landscape. The survey highlights the optimistic long-term outlook of CSPs regarding AI’s […]

Informatica unveiled innovations to democratise GenAI

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Informatica unveiled new product innovations designed to democratise generative AI (GenAI) through embedding GenAI into data management with CLAIRE GPT and empowering users to develop and deploy GenAI applications built on trusted data foundations.  “We anticipated the market direction more than four years before this current AI hype cycle with our CLAIRE solution, the backbone of our AI […]

Data management workloads led enterprise IT infrastructure spending

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Structured Database/Data Management workloads led enterprise IT infrastructure spending at $7.2 billion, making up 7.8% of overall enterprise IT infrastructure spending in the second half of 2023, according to the International Data Corporation (IDC) Worldwide Semiannual Enterprise Infrastructure Tracker: Workloads.  Structured Database/Data Management workloads saw the largest spending in 2H23 at $1.1 billion in Asia/Pacific (excluding Japan and China). […]

Organisations overlook blind spots in their AI overconfidence

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Around 44% of IT leaders believe their organisations are fully set up to realise the benefits of AI but many organisations are not yet ready for effective and safe AI deployments, according to a research report commissioned by Hewlett-Packard Enterprise.  “We are seeing critical blind spots in their AI strategies, including overlooking ethics and compliance, that could lead to serious consequences on the business. […]

Wasabi Technologies launches intelligent media storage 

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Wasabi Technologies launched Wasabi AiR ™, a pioneering AI-enabled intelligent media storage for sports, media, and entertainment industries.  Wasabi’s storage converges with advanced AI metadata auto-tagging and multi-lingual searchable speech-to-text transcription that immediately analyses video files and creates a second-by-second metadata index for faster and more accurate search results and metadata creation cost reduction. The solution utilises facial […]

Half of APAC top firms to embrace AI-driven headless BI and analytics by 2026

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By 2026, 50% of Asia/Pacific-based Top 2000 organisations (A2000) will adopt AI-driven headless BI and analytics, according to a recent IDC report, IDC FutureScape: Worldwide Data and Analytics 2024 Predictions — Asia/Pacific (Excluding Japan) Implications. IDC projects users of the innovative approach will quadruple as it enhances flexibility, scalability, and user experience with the integration of […]

Putting governance top of the AI agenda

Historically, when new ideas are created, the excitement around the potential propels the idea forward. In some cases, the euphoria becomes so all-consuming that leadership will not only greenlight the idea but push it faster out the door on concerns that the competition may be thinking about the same thing. What you have is a […]

40% of insurers to use synthetic data in AI by 2027, IDC predicts

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Due to regulations around artificial intelligence, 40% of AI algorithms in insurance services (from underwriting to marketing and claims handling) will utilise synthetic data to ensure system fairness and regulation compliance by 2027, according to IDC FutureScape: Worldwide Insurance 2024 Predictions — Asia/Pacific (Excluding Japan) Implications.  “Across various sectors, AI is revolutionising processes and driving transformative changes. In the insurance […]

Raising SecOps efficiency in 2024

Security Operations (SecOps) is where IT operations and IT security come together. It is one of those few places in the organisation where common interests rise above vested interests for the common good. At least, that’s the theory. SecOps’ main goal is to improve the security posture of the organisation by identifying, preventing and mitigating […]

Readying for that AI-led cyberattack

Former cybersecurity consultant, now freelance writer and author, John Meah, wrote on Techopedia that besides the potential benefits of artificial intelligence (AI) in cybersecurity defence, the very same technology can be used by threat actors to carry out evasion of security measures to automating scans for weakness to executing attacks directly. In the 2021 MIT […]

VODChat: Business and operational implications of AI

At the Gartner IT Symposium 2023, The Opening Keynote was titled: The Next Era – We Shape AI, AI Shapes Us. Gartner distinguished VP analyst Don Scheibenreif declared that artificial intelligence (AI) has reached the peak of the Gartner hype cycle, that AI is everywhere, and that we are in an era where AI will infuse everything we do. […]

AI‘s role in improving ERP software

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Artificial Intelligence is a transformative force that affects various industries. Its diverse and rapid application in Enterprise Resource Planning or ERP software, a software system that integrates an organisation’s business processes, is beneficial for data analysis, automation, talent management, optimisation of operation, and many more. Eric Kimberling, CEO of Third Stage Consulting, shared in an article […]

The Game Plan: Solving observability challenges

At a recent media briefing, Elastic’s Ravi Rajendran, area vice president for ASEAN joined Chris Walker, vice president of architectural solutions for APJ, to present some of the key findings from a Vanson Bourne study on the data challenges organisations faced in the region. One of the topics covered in the survey focused on identifying […]

Use AI to enhance SecOps efficiency

In the article, 5 priorities for digital leaders in 2024, Kimy Bettinger who leads the Leading emerging tech & tech policy initiatives at the World Economic Forum (WEF), writes that in 2024 businesses are focused on cutting costs and streamlining operations. “They’re shifting from testing the waters with artificial intelligence (AI) to widespread implementation to […]

Cloud strategy, data analytics, and emerging technologies

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Colin Reilly, Partner, SAP Practice Lead and Technology Consulting CIO at EY Ireland, shares the latest findings from the EY Tech Leaders Outlook Survey 2023.He delves into the key stats and insights surrounding cloud strategy, data and analytics, emerging technologies, Internet of Things, and 5G in Irish organisations. Reilly sheds light on the current state […]

The next evolution of authentication

From the Greek word authentikos, authentication, the act of verifying an identity, continues to evolve. Depending on the context, authentication might involve validating a person’s identity through identity documents, verifying the authenticity of a website with a digital certificate or determining the age of an artefact by carbon dating or ensuring a product is genuine. […]

PodChats for FutureCIO: Secret path to practical AI

IDC predicts that in 2024, 50% of APAC cities and states will pilot GenAI to improve efficacy in community outreach and customer service, procurement, staff recruitment and training, and software development. The latest IDC FutureScape report predicts that AI and automation technologies will remain central to tech investment initiatives. According to Dr Lily Phan, research […]

Toyota Motor Vietnam selects Synology as its data management partner

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Toyota Motor Vietnam has partnered with Synology to strengthen its data management infrastructure to address its need for more data storage for operation services and data backups. “Synology’s storage solution has increased our business resilience,” said Bui Ta Hoan, IT Division head at Toyota Motor Vietnam. “Synology is reliable, secure, and provides future-proofing scalability for […]

The next evolution of cybersecurity

The Global Cybersecurity Outlook 2024 paints a grim picture: there is a growing inequity between organisations that are cyber-resilient and those that are not. Among 120 executives attending the World Economic Forum’s annual meeting on cybersecurity, fewer than one in 10 respondents believe that in the next two years, generative AI will give an advantage […]

From AI to generative AI in financial services: Cutting through the hype

While artificial intelligence (AI) has been deployed in various functions across different industries over the past few decades, the world became truly in awe of the capabilities of the mechanical brain when generative AI burst onto the scene with ChatGPT in late 2022. Its uncanny ability to churn out full-length essays, passing examinations from the […]

The value of data governance in 2024

According to InfoGov.com, the principles of Information Governance (InfoGov) empower us to refine the quality of our data, shield sensitive information from prying eyes, and foster an environment of transparency and trust. Gartner defines data governance as the specification of decision rights and an accountability framework to ensure the appropriate behaviour in the valuation, creation, […]

Huawei launches three data storage solutions for the AI era

Huawei launched three data storage solutions to help carriers worldwide build data infrastructure: an AI data lake solution, an all-scenario data protection solution, and a DCS full-stack data center solution. The solutions aim to address challenges in data infrastructure construction in the AI era, such as high requirements for data mobility and the short average retention time of annotated […]

How AI will change CX jobs

“It will change how companies deliver value to their customers, and it will supercharge productivity. In some industries, these transformations will lead to the emergence of entirely new business models.” Bain & Company It is hypothesised that an intelligent agent could provide customised conversational decision-making support to help customers find their dream car and automate […]

Data leaders plan to invest in GenAI despite roadblocks 

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Data quality continues to be a major roadblock to generative AI (GenAI) adoption, according to Informatica’s CDO Insights 2024: Charting a Course to AI Readiness report. The report based on 600 enterprise chief data officers and other data decision-makers revealed that GenAI adoption is already underway in the region, with Korea (64%) and India (75%) already incorporating generative AI […]

PodChats for FutureCIO: The Generated future

In 2023, the desire to benefit from tech-driven innovation got a boost in the arm, thanks to the perceived potential of emerging AI technologies. Arguably one of the most talked about tech in 2023 was artificial intelligence, specifically Generative AI. Forrester predicts that enterprise AI initiatives will boost productivity and creative problem-solving by 50% in […]

Mis-informed decisions: GenAI risks beyond security

“People may learn from and replicate the skewed perspective of an artificial intelligence algorithm, and they carry this bias beyond their interactions with the AI,” wrote Lauren Leffer, former tech reporting fellow at Scientific American With the scale and pace at which artificial intelligence (AI), and more specifically generative AI (GenAI), perhaps now is the […]

PodChats for FutureCIO: Use AI to power growth objectives for 2024

Gartner’s VP analyst, Bart Willemsen says technology disruptions and socioeconomic uncertainties require a willingness to act boldly and strategically enhance resilience over ad hoc responses. He posits that “IT leaders are in a unique position to strategically lay down a roadmap where technology investments help their business’s sustenance of success amidst these uncertainties and pressures.” […]

Impact of AI on jobs and workflows

Since the early days of mankind, jobs performed by humans have almost always been at risk with each innovation. From the invention of the sewing machines in the 1850s to the invention of electromechanical automatic telephone exchange, jobs are only as permanent as the next innovation that will automate it. So, it is a natural […]

PodChats for FutureCIO: Delivering on the promise of a national AI strategy

In 2019, the Singapore government announced a national blueprint that would direct the use of artificial intelligence (AI) to transform the economy. The National AI Strategy (NAIS) 1.0 aims to establish Singapore as a leader in developing and deploying scalable, impactful AI solutions in sectors of high value and relevance to citizens and businesses by 2030. At present, […]

The future of data storage in the AI era

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Seagate Technology shares its insights on what to anticipate in the data storage landscape for 2024 as the growing AI prominence created a huge demand for data storage. Data storage will drive AI success Businesses will save more operational data to teach AI, machine learning, and deep learning models, as well as train models on both external and internal data. […]

AI redefines enterprise applications

Artificial intelligence is making its presence known across all areas of industry and function. As consumers of technology, the CIO and his or her team are not immune from the perceived threats of the technology and practice. A study from academic researchers published by Oak Ridge National Laboratory predicts that “by 2040, machine learning and […]

2024 predictions for customer data and engagement

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The foundation for navigating Asia Pacific’s increasingly data-driven business landscape will revolve around employees’ data literacy and consumer data privacy education, according to Liz Adeniji, regional vice president of Segment, Asia Pacific & Japan at Twilio. Data literacy “Data privacy and compliance will become a shared responsibility across departments and teams, as evolving regulatory standards necessitate organisations to constantly balance data-driven […]

Finding the operational value of AI

Mentions of artificial intelligence (AI) in corporate strategy meetings will, at some point, end with discussions on the impact of the technology on staff. When automation was rolled out years ago, its initial purpose was to take away repetitive processes from human operations with the expectation it would also reduce errors while improving efficiency. A […]

GenAI frenzy to see doubling of spend in 2024

IDC estimates that in 2023, enterprises will have spent US$19.4 billion on generative AI (GenAI) solutions. The analyst believes the frenzy will continue to escalate and forecasts GenAI spending to double in 2024 and reach US$151.1 billion in 2027, with a compound annual growth rate (CAGR) of 85.9% over the 2023-2027 forecast period. IDC says […]

Turing Lectures: The future of generative AI

There continues to be a lot of interest in artificial intelligence (AI) – going beyond what we see in movies or films. But while it is suggested that AI has been around since the 1950s, it has only been in the recent few years that AI has gone beyond the realm of science fiction and […]

2024 Trends: AI’s influence in enterprise transformation

Throughout the past year, we witnessed an unprecedented surge in the influence and capabilities of Generative AI, catalysing a transformation within the realm of artificial intelligence (AI). This marked a turning point where organisations found themselves embracing its potential with a strategic outlook.  Governments around the world are confronting the reality of coexisting and collaborating […]

Algorithmiq leads path toward quantum utility

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Algorithmiq successfully ran one of the largest scale error mitigation experiments to date on IBM’s hardware, positioning them, with IBM, as front runners towards achieving the first useful quantum advantage for chemistry. Error mitigation technique High error levels are one of the biggest challenges in quantum computing that Aurora, Algorithmiq’s drug discovery platform can address. […]

Cisco AI Assistant for Security unveiled

Jeetu Patel, Executive Vice President and General Manager of Security and Collaboration at Cisco (right) at opening keynote

Cisco unveiled the Cisco AI Assistant for Security that will help customers make informed decisions, augment their tool capabilities, and automate complex tasks through the use of artificial intelligence (AI). “To be an AI-first company, you must be a data-first company. With our extensive native telemetry, Cisco is uniquely positioned to deliver cybersecurity solutions that allow businesses to confidently operate […]

Optimising digital platforms for AI and D&A delivery and consumption

Google AI Platform, TensorFlow, Microsoft Azure, Rainbird, Infosys Nia, Wipro HOLMES, Dialogflow, Premonition, Ayasdi, MindMeld, Meya, KAI, Vital A.I, Wit, Receptiviti, Watson Studio, Lumiata, and Infrrd. These are just some of the top artificial intelligence (AI) platforms today. Definitions of what a digital platform is made up suggest it is different things to different people. […]

Four steps to safe LLM integration and use

The capabilities of Large Language Models (LLMs), like OpenAI’s ChatGPT, are undeniable – and maturing rapidly. With the recent launch of custom GPTs, developers can now build LLMs for the specific needs of their business. Even so, valid concerns remain in the heavily regulated financial services industry. Financial services firms can judiciously embrace the possibilities. […]

Data strategy and insights

Image by Ag Ku from Pixabay

Despite huge progress in data, analytics, and AI platforms and tools, our data challenges keep stacking up! The fundamental business needs of storing, processing, and accessing data are complicated by ongoing cloud migration, growing data variety and volumes, demand for real-time everything, and ever-expanding regulatory and compliance mandates. Data management — which includes data ingestion, […]

Unlocking the potential of workforce automation with AI

At the FutureCIO Conference Hong Kong 2023, several panellists commented on the increasing presence and influence of artificial intelligence in the workplace. Some reiterated the growing concern by employees of job displacements. Gartner distinguished VP analyst, Mary Mesaglio opines that everybody thinks of AI primarily as a technology or a set of technologies. She thinks […]

The future state of passwordless authentication

Clifford Stoll, author of The Cuckoo’s Egg, an investigation into the hacking of the Lawrence Berkeley National Laboratory that led to the capture of hacker Marcus Hess, famously said: “Treat your password like your toothbrush. Don’t let anyone else use it and get a new one every six months.” Persistent use despite proven vulnerabilities Asked […]

Demystifying real-time data for analytics and operational workloads

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I often get client inquiries about latency requirements to support real-time analytics and operational workloads. The challenge is that “real time” can vary from milliseconds to minutes depending on the use case. At its core, real-time data refers to data made available immediately (or almost immediately) to support operational and analytical workloads. This data may […]

Podchats for FutureCIO: Generative AI, from hype to intent

Forrester predicts that 2024 will usher in an era of intentional AI where gimmicks and technical experimentations of Gen AI will give way to more focused and strategic initiatives. As generative AI becomes a new norm, its implementation may mean more risks and challenges as well as new opportunities for organisations and enterprises globally. Fred Giron, senior research director […]

AI’s potential in financial services

Technological advances continue to evolve across all sectors and artificial intelligence is among these advancements. With this, financial leaders, particularly in the financial services industry, look for ways to harness the technology to be able to offer the best possible products and services to their clients. The quality of an AI solution depends on the […]

AI defence on both sides of the fence

Director of the Cybersecurity and Infrastructure Security Agency Jen Easterly warns that AI is “the most powerful capability and weapon of our time”. She wasn’t being coy nor flippant about it. Calling on software vendors to stop building insecure-by-design products that maximise profits over safety, she commented “So far the cost that we’ve paid for […]

NVIDIA and Digital Realty: AI in IT Ecosystems

In this video, Tony Paikeday, Sr. director of product marketing, AI Systems at NVIDIA and Digital Realty’s Tony Bishop, Sr. VP, platform & enterprise, discuss at Gartner IOCS, how customers can leverage the critical infrastructure and expertise that NVIDIA supplies together with having PlatformDIGITAL® be the meeting place in over 50+ metros globally to ensure […]

Enterprises look to a hybrid AI approach, Qlik reports

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Enterprises are planning to significantly enhance data fabrics investment to enable generative AI, and are looking to a hybrid approach incorporating generative AI with traditional AI to maximise impact, according to the Generative AI Benchmark Report by Qlik. Key insights Executed in August 2023 by Enterprise Technology Research (ETR), the report found that industry leaders […]

Achieving Explainable AI in data analytics using OLAP and Graph

Traditional online analytical processing (OLAP) systems struggle to keep pace with the velocity, variety and volume of data that modern organisations generate and analyse every day. Initially designed to work with structured data, the present semi-structured or unstructured data formats commonly encountered in big data environments overwhelm conventional OLAP architectures. It complicates the data integration […]

Commvault and Lenovo simplify data protection and management 

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Commvault announced new highly reliable backup and recovery solutions for enterprises, paired with Lenovo’s hardware systems to simplify data protection and management while providing faster time to value. Innovation through collaboration “Innovation through collaboration has always been at the heart of Commvault. Partnering with Lenovo propels us further into a future where enterprises can safely say their data is secured, […]

GenAI pilots accelerating in 2023

In a Gartner poll of more than 1,400 executive leaders, 45% reported that they are in piloting mode with generative AI, and another 10% have put generative AI solutions into production. This is a significant increase from a March to April Gartner poll in which only 15% of respondents were piloting generative AI and 4% […]

Securing Generative AI for enterprises

Artificial intelligence has been immortalised in movies with hits like “Bicentennial Man“, “Upgrade” and its namesake “Artificial Intelligence” by Steven Spielberg. These days AI is getting a revival in the enterprise following OpenAI’s launch of Chat Generative Pre-trainer Transformer on 30 November 2022. The large language model-based chatbot, more popularly known as ChatGPT, is making […]

Krungsri partners with Kyndryl for data and cloud solutions

Photo by Federico Orlandi: https://www.pexels.com/photo/macbook-pro-3260626/

Krungsri (Bank of Ayudhya PCL), Thailand’s leading financial institution, announced a five-year partnership with Kyndryl, the world’s largest IT infrastructure services provider to enhance the bank’s ability to implement data analytics, cloud solutions, and automation. Profound transformation “The banking industry is undergoing a profound transformation due to a confluence of factors, including technological advancements, evolving customer preferences, regulatory changes, […]

SFA and GenAI to reshape the process automation

Gartner predicts that by 2028, 60% of B2B seller work will be executed through conversational user interfaces via generative AI (GenAI) sales technologies, up from less than 5% in 2023. “Sales operations leaders and their technology teams must prepare for the convergence of new forms of artificial intelligence, dynamic process automation and reinvented deal-planning activities […]

Current digital supply chain models remain ineffective in their use of tech

Gartner says most of the supply chain environment is uncaptured by supply chain decision-makers’ current digital models. This incomplete view of the supply chain results in digital trade-off analysis failing to improve decision makers’ outcomes, despite the potentially transformative capabilities of these new tools. Digital trade-off analysis includes things such as what-if analysis, scenario modelling, […]

New services to solve generative AI development issues unveiled

Alibaba Cloud announced a series of innovative AI products and services to meet the demand for Generative AI development from customers worldwide and to assist customers in creating their own Generative AI applications in a more efficient, security-focused, and cost-effective manner.

Alibaba Cloud announced a series of innovative AI products and services to meet the demand for Generative AI development from customers worldwide and to assist customers in creating their own Generative AI applications in a more efficient, security-focused, and cost-effective manner. Selina Yuan, president of International Business at Alibaba Cloud Intelligence Group, said: “To cater to […]

GMA assures AI sportscasters won’t replace humans

Photo from GMA Network

One of the Philippines’ leading media networks, GMA Network assures the public that their newly-launched AI-generated sportscasters will not be replacing human reporters. Irreplaceable The network’s first AI sportscasters, Maia and Marco, were launched during the NCAA Season 99: New Heroes of the Game Opening Ceremony, as part of the network’s digital initiatives. GMA noted that they are […]

PodChats for FutureCIO: The possibilities of AI in financial services

The Gartner report, Emerging Tech Impact Radar: Artificial Intelligence in Banking, reveals that 67% of banking institutions (surveyed) are currently using artificial intelligence in their operations. Use cases for adopting AI include enhancing automation efforts and driving efficiency, improving customer service, reducing operating costs, boosting data analytics to support data-driven decision-making, and personalisation. When OpenAI […]

GenAI use in enterprise prompts inclusion of AI in security arsenal

A new survey by Gartner suggests that 34% of organisations are either already using or implementing artificial intelligence (AI) application security tools to mitigate the accompanying risks of generative AI (GenAI). The Gartner Peer Community survey was conducted from April 1 to April 7 among 150 IT and information security leaders at organisations where GenAI […]

PodChats for FutureCIO: Improving CRM’s value in customer engagement

A McKinsey global survey of executives noted that companies have accelerated the digitisation of their customer and supply-chain interactions and their internal operations by three to four years. Just as interesting, the share of digitally enabled products in their portfolios accelerated by seven years. As reported in the State of CRM report, a Forrester survey […]

Gartner warns on GenAI fatigue

In August 2023, Arun Chandrasekaran, distinguished VP analyst at Gartner opined that the massive pretraining and scale of AI foundation models, viral adoption of conversational agents and the proliferation of generative AI applications are heralding a new wave of workforce productivity and machine creativity. As organisations, driven in part by user interest and leadership anticipation […]

Software engineering trends to stay ahead of the curve from 2024-2026

“Software engineering leaders are under continuous pressure to adopt modern architectures and technologies. To do this well, they need to know which trends have the greatest potential impact for their digital business efforts within an actionable planning horizon,” said Joachim Herschmann, VP analyst at Gartner. The top strategic technology trends for software engineering fall into […]

Ground Labs announces the release of GLASS Studio

https://securityjournaluk.com/

Ground Labs, announces the release of GLASS Studio which simplifies the creation and deployment of custom data patterns for Enterprise Recon, Ground Labs’ flagship data discovery and management solution.  “The release of GLASS Studio marks a new stage for Ground Labs. We are giving customers control of how they search for their data, allowing them to […]

3 trends important to HR leaders in 2024

Generative AI hype will serve as a larger tipping point to determine how best to use AI in recruitment. Amplified regulations will lead organisations to be more vigilant. Elongated buying cycles will heighten the need for HR to be more cautious about vendors. “This year, recruiting has been focused on leveraging new technology investments for […]

Rethinking distribution with applied AI in APAC

Distributors play a critical role in the supply chain, acting as intermediaries between manufacturers and end-customers. They ensure that products are delivered to their intended destinations in a timely and efficient manner, making them an indispensable player in the complex web of the supply chain industry. Their responsibility to deliver will only expand to accommodate […]

Supercharging data fabrics with Gen AI

Data fabric has been gaining traction in the enterprise. Data fabric is a modern architecture that automates the integration of any data in real-time or near real-time from disparate sources, on-premises or in the cloud, into coherent data services that support business transactions, analytics, predictive analytics, and other workloads and patterns. Now, with the explosion […]

Can GenAI give SREs focus?

Gartner predicts that by 2025, more than half of all software engineering leader role descriptions will explicitly require oversight of generative artificial intelligence (AI). “Outside of generative AI’s impact on technology implementation, it also changes the managerial responsibilities of software engineering leaders,” said Haritha Khandabattu, senior director analyst at Gartner. “This includes those related to […]

Incorporating enterprise-wide GenAI strategies

Gartner says the mass availability of generative AI has become a top concern for enterprise risk executives in the second quarter of 2023. It was mentioned by 66% of 249 senior risk executives, just one point behind third-party viability and ahead of financial planning uncertainty. Ran Xu, a research director in the Gartner Risk & […]

Making LLMs more trustworthy

Do me a favour. Watch the video before proceeding with reading this article. It will help make the rest of the article make sense for you. So, what did we learn from Marina Danilevsky‘s presentation on Retrieval-Augmented Generation RAG)? For me, artificial intelligence is only as good as the information it is fed with, and […]

Revisiting RPA post-pandemic

Sometimes referred to as “smart automation” or “intelligent automation,” Gartner defines robotic process automation or RPA as an umbrella term for advanced software systems that can be programmed to perform a series of tasks that previously required human intervention. Other robotic solutions incorporate machine learning and include cognitive computing and artificial intelligence. Often referred to […]

Building the real-time enterprise: The new role of EDA

Events drive the business landscape. Defined as a change of state, every transaction, decision or internal initiative creates an event in the business world. An event-driven architecture (EDA) captures them all. EDA is not new. Yet, this architecture is gaining importance as companies battle geopolitical issues, inflation-driven uncertainties, shifting consumer sentiment, and an AI-driven world […]

IDC: PaaS catching up on SaaS dominance in APAC

IDC forecasts that the Asia/Pacific excluding Japan and China (APeJC) public cloud services (PCS) market to reach US$32.5 billion in 2022, with a year-on-year (YoY) growth of 25.3%. PCS includes infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). According to IDC’s Worldwide Semiannual Public Cloud Services Tracker, […]

Kick-starting your enterprise AI journey

Gartner defines Artificial Intelligence (AI) “as applying advanced analysis and logic-based techniques, including machine learning (ML), to interpret events, support and automate decisions, and take actions.” Rowan Curran, an analyst at Forrester predicts that leveraging AI will be a foundational element to businesses in 2023 and beyond. Data shows that a large majority of businesses […]

No excuse for unpreparedness as ransomware continues to plague APAC

Ransomware was in the headlines worldwide last year as cyberattacks hit a broad swathe of businesses and organisations, maliciously causing financial damage and disruption. According to the Cybersecurity Agency of Singapore (CSA), ransomware remains a major issue both in Singapore and globally, with cybersecurity vendors reporting a 13% increase in ransomware incidents worldwide in 2022. […]

Corruption and bribes to drive regtech AI use

A study by Juniper Research found that the total number of KYC checks for banking, conducted using AI, will reach almost 175 million globally by 2028; up from just over 23 million in 2023. The demand for regtech solutions is increasing across not only financial services, but also industries such as healthcare and cybersecurity, as […]

Securing generative AI: what you need to do

IDC predicts that by 2025, 90% of global organisations will be staring down the barrel of a crippling IT skills crisis. “The cost: More than US$6.5 trillion in missed product releases, impaired competitiveness, lower customer satisfaction, and missed revenue goals. From security and data to AI, cloud, and more, tech talent is at a premium,” […]

AI: Making the promise a reality

A Gartner survey revealed that 55% of organisations that have previously deployed AI always consider AI for every new use case that they are evaluating, while 52% report that risk factors are a critical consideration when evaluating new AI use cases. What is AI in the enterprise? Charlie Dai, VP and research director for Forrester, […]

Regulation is not stopping APAC from investing in GenAI, says IDC

According to the recently released IDC report, Exploring the Opportunities and Challenges of GenAI: Implications for Asia/Pacific Governments, the Asia/Pacific* (AP) region leverages its favourable regulatory environment to tap into the economic potential of Generative AI (GenAI). The region also actively explores novel technologies while dealing with fewer regulatory obstacles and receives strong government support […]

GenAI on Peak of Inflated Expectations in 2023

Generative artificial intelligence (AI) is now on the Peak of Inflated Expectations according to Gartner’s Hype Cycle for Emerging Technologies, 2023 and is projected to reach transformational benefit within two to five years. Generative AI is encompassed within the broader theme of emergent AI, a key trend in this Hype Cycle that is creating new […]

US health executives see GenAI reshaping industry someday

In a recent Bain survey of health system executives, 60% cited rising costs as their greatest concern. Bain’s research shows artificial intelligence (AI) may hold part of the answer, but few hospitals are tapping into its potential. With the costs to train a system down 1,000-fold since 2017, AI provides an arsenal of new productivity-enhancing […]

Large Language Models – the low down on

Gartner defines a large language model (LLM) as a specialised type of artificial intelligence (AI) that has been trained on vast amounts of text to understand existing content and generate original content. Cem Dilmegani, a principal analyst at AIMultiple, says LLMs are foundation models that utilise deep learning in natural language processing (NLP) and natural […]

Getting started with Generative AI in your business

Discussions around generative AI are shifting as technologists and business leaders learn more about the potential of the technology. In a Gartner webinar poll of more than 2,500 executives, 38% indicated that customer experience and retention are the primary purpose of their generative AI investments. This was followed by revenue growth (26%), cost optimization (17%) […]

Lack of robust Gen AI corporate strategies to result in fragmentation

Enterprises are in the very early stages of generative AI adoption, but long-term fragmentation could result if a robust corporate strategy is not put into place now The democratisation and acceleration of generative Artificial Intelligence (AI) originated in the business-to-consumer (B2C) market with the release of popular applications like ChatGPT and Stable Diffusion. But the […]

Gartner: Four top trends in software engineering and applications

IEEE defines software engineering as the application of a systematic, disciplined, and quantifiable approach to the development, operation and maintenance of software by applying engineering principles to software. Gartner says application and software engineering leaders must take charge of reshaping their strategies, tactics and cultures to help their organisations drive business change, enable digital innovation […]

FutureTrends: 5 trends to define the future of data science and ML

According to Peter Krensky, director analyst at Gartner: “As machine learning adoption continues to grow rapidly across industries, DSML is evolving from just focusing on predictive models, toward a more democratised, dynamic and data-centric discipline.” He added that DSML is now also fuelled by the fervour around generative AI. While potential risks are emerging, so […]

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