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How banks can balance experience and friction

Frederic Ho by Frederic Ho
June 8, 2020
Photo by Kaboompics .com from Pexels

Photo by Kaboompics .com from Pexels

The ongoing competition with new digital entrants and changing customer expectations are putting pressure on the incumbent traditional banks to accelerate their transformation efforts.

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Frederic Ho

Frederic Ho

Frederic Ho serves as the vice president of Asia Pacific at Jumio Corporation. At the company, he leads clients such as HSBC, Singtel and CIMB Bank Philippines in streamlining ID verification processes for online customer onboarding and compliance with KYC obligations. Prior to joining Jumio, Ho gathered over 15 years of experience in the tech industry, with expertise in enterprise tech. He has previously held regional roles at Micro Focus, OpenText, Autonomy Systems and Datacraft.

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