Modulus Labs, a Philippines-based payment infrastructure provider, reported improvements in system uptime and enhanced security through Datadog’s centralised monitoring and observability platform.
“Before Datadog, monitoring meant noise and blind spots. Today, we have real-time clarity across every service,” said Mary Joy Oliveros, head of Platform Engineering at Modulus Labs. “For a global payment infrastructure like Modulus Labs, Datadog is far more than a monitoring tool – it is our reliability guardrail, compliance enabler, and single source of operational truth.
Enhancing system uptime and security
Modulus Labs claimed that the integration has reduced its mean time to resolution (MTTR) by more than 40% and enabled the detection of payment transaction failures within seconds rather than minutes.
The company also consolidated monitoring, security, and incident response into a single dashboard to improve collaboration and operational efficiency.
Early detection of code vulnerabilities in pre-production environments has also helped reduce the risk not complying to Payment Card Industry Data Security Standard (PCI DSS) and strengthen security.
“For a cloud-based payment infrastructure operating under strict security requirements, centralised monitoring and security capabilities are not just operationally beneficial but vital to success. By improving issue detection and resolution, strengthening compliance and security, and reducing costs, Modulus Labs can focus on enabling its high-transacting customers to own their payment data and realise the full potential of their financial services,” Adrian Towsey, vice president of Commercial Sales for Asia-Pacific and Japan at Datadog, said
