The beginnings of modern Artificial Intelligence (AI) can be traced to a 1965 conference at Dartmouth College in Hanover. But we are not here to discuss the philosophical concept of whether machines can think but rather whether we can use technology to help make better decisions faster. According to the IBM Institute for Business Value, advances in AI has spawned a new phase of automation: Intelligent automation is changing the way enterprises operate by using advances in technology to optimize processes, personalize customer experiences and enhance decision making. Where AI is of most value to businesses today is in the [...]
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