Synergy Research Group’s latest research found that the cloud contact centre market has sustained its momentum and accelerated by 16.3%
It leverages AI/ML to detect anomalies and Splunk’s powerful data and analytics platform for full-spectrum visibility into user and entity
The emergence of artificial intelligence (AI) agents has ignited much discussion across industries, including the finance sector, where they are
Updates also include new capabilities such as AI-powered search and advanced reasoning to make use of critical business data.
The company is also expanding access to its Delivery Navigator platform for teams working on cloud-based projects.
A new survey by F5 and conducted by Twimbit identified five key paradoxes influencing consumer trust in AI across nine
75% say their employees still prefer to use tools they are familiar with rather than new AI solutions.
Jobstreet by SEEK has unveiled new holistic hiring solutions to tackle recruitment challenges in Singapore.
Union Bank of the Philippines has embarked on a unique journey by partnering with Cloudera to revolutionise the customer experience
Camunda has introduced new agentic orchestration capabilities to help organisations model, deploy, and manage AI agents seamlessly.
Deel has introduced AI-driven products to transform hiring, managing, and paying international teams.
Vertiv has unveiled the VertivTM CoolLoop Trim Cooler, designed to support both air and liquid cooling applications for artificial intelligence
