
Ramco Systems’ new conversational AI agent to enhance customer experience
Global enterprise software company Ramco Systems has launched Chia, a conversational AI agent platform that can automate complex customer support

Global enterprise software company Ramco Systems has launched Chia, a conversational AI agent platform that can automate complex customer support

Agora’s Conversational AI Engine now features a suite of user-friendly enhancements, meticulously designed to facilitate natural interaction with AI agents.

Agora’s innovations in conversational AI for robotics and wearable devices earned the company the prestigious Microsoft AI Innovation Award at

Agora, Inc., a platform for realtime engagement APIs, has launched Conversational AI SDK, integrated with OpenAI’s Realtime API, to allow

“We’ve trained a model called ChatGPT, which interacts in a conversational way. The dialogue format makes it possible for ChatGPT

According to Gartner, the worldwide contact centre (CC) and CC conversational AI and virtual assistant end-user spending are projected to

Generative AI will begin to deliver a significant return on investment for most enterprises in the next two to four

The Southeast Asian retail industry continues to evolve as digital transformations across the region accelerate. A digital-first approach to business

Chatbots are software that simulates conversation through voice or text or both. Since the first chatbot ELIZA, developed in the

TOT ups customer engagement by embedding machine learning and conversational AI capabilities into its existing processes, savings allowed it to

Conversational AI is the process of enabling machines to have a conversation with the customers, with the end customers and