Tech to support customer-centric strategies for FSIs
IDC says financial institutions are implementing ecosystem and context strategies and neglecting influence strategies because of their short-term business focus.
IDC says financial institutions are implementing ecosystem and context strategies and neglecting influence strategies because of their short-term business focus.
IDC forecasts global spending on public cloud services and infrastructure to reach US$500 billion by 2023, with a five-year compound ...
There are still high levels of dissatisfaction with regard to issues such as time taken to answer complaint calls. Furthermore, ...
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