Study finds SMB ITSM maturity in Malaysia aligns with global peers
FutureCIO Editors
July 1, 2025
Over half (53%) of Malaysian organisations report using dedicated ITSM software, surpassing the global average (45%).
Over half (53%) of Malaysian organisations report using dedicated ITSM software, surpassing the global average (45%).
We must acknowledge the extent of expenditure and the need for aligned discipline in order to deliver appropriate return from