Customer preference to unbundle is a threat to the bank's future
A global survey of 30,000 consumers reveals that more than 70% said they are interested in having their primary bank ...
Tag: personalised digital experience
Customers want personalisation but are wary of privacy violations
Seventy-one per cent of B2C customers and 86% of B2B customers expect companies to be well-informed about their personal information ...
APAC customers trust tech companies over traditional FSIs
Digital-only banks and insurers will gain ground on traditional players in Asia Pacific in the next two years.
