
Customer expectations rise as technology advances
Customer service takes center stage as customers’ expectation continue to rise along with technology advances, according to the newly-released State

Customer service takes center stage as customers’ expectation continue to rise along with technology advances, according to the newly-released State

Last month, I published The Future Of Cloud report and a corresponding blog post to talk about its future as abstracted, intelligent, and composable.

The Data Gravity Index™ 2.0 measures the effects of enterprise data creation and utilization across public cloud and private data

Forrester’s Global Tech Market Forecast, 2022 To 2027, forecasts that in 2023, global technology spending will grow 4.7% to reach

Deloitte’s 14th annual Tech Trends report details how technology leaders are using lessons from the past to build tech-forward, future-friendly

Earlier, Gartner issued its top 10 strategy technology trends for 2023. The analyst warns that the trends could represent a