Twilio’s new Asia Pacific (APAC) data from its 2026 Customer Insights Series reveals that most consumers in the region (70%)
New research by Twilio shows that Singapore’s AI adoption is widespread at 96%, but infrastructure issues such as fragmented tooling
The report has revealed that 54% in Singapore feel less tolerant when interacting with AI, the highest in APJ and
An overwhelming 93% of Singapore retailers believe that AI will become a core function in retail in the next five
The foundation for navigating Asia Pacific’s increasingly data-driven business landscape will revolve around employees’ data literacy and consumer data privacy education, according to Liz Adeniji,
The research predicts that social media platforms, such as Instagram and Facebook, will become an important medium for enterprises to
Twilio’s (third annual State of Customer Engagement Report found that investment in digital customer engagement and personalisation technologies has had
“Information and Communication Technology (ICT) is a key economic sector and generator of jobs and may be considered the backbone
98% of APAC enterprises report failing to digitize customer engagement would have negatively impacted their business
Each of these twelve vendors either started up during the decade or had only minimal revenues ten years ago. Collectively
