September 28, 2021

Juniper Research warns robocall fraud to costs consumers $40 billion

FutureCIO Editors September 28, 2021

Juniper Research has found that consumers will lose $40 billion to fraudulent robocalls globally in 2022; up from $31 billion

Experience enhances or undermines WFH productivity

Allan Tan September 28, 2021

I have been on conference calls with clients, colleagues, attended virtual discussions and seminars online. One thing is clear, the

SG insurers get upper hand in customer experience

FutureCIO Editors September 28, 2021

According to Forrester’s 2021 Singapore Customer Experience Index (CX Index), the quality of customer experience improved significantly in the automotive/home

September 28, 2021

Juniper Research warns robocall fraud to costs consumers $40 billion

Experience enhances or undermines WFH productivity

SG insurers get upper hand in customer experience

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