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Transforming banking through innovation
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Derek Frost facilitates Gartner's Retail Banking Operations Executive Circle and Small Business/Business Banking Executive Circle. He also serves as a partner to the research team and as an executive advisor on business strategy for Gartner for Financial Services Leaders, with a focus on retail and business banking. His core geographies are Americas and Europe.
Previous experience
Derek was at CEB (later acquired by Gartner), where he worked with the financial services research team, wrote and delivered presentations, and conducted workshops with clients.
Areas of coverage
• Future of Work
• Financial Services Digital Business Strategy and Innovation
• Financial Services Business Leadership and Strategy
• Financial Services Customer Experience, Talent and Delivery
Education
• Ph.D., University of Connecticut
• M.S., Southern Connecticut State University
• B.A., University of North Carolina-Chapel Hill
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