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Big Data, Analytics and Intelligence

Big Data, Analytics & Intelligence

3 ways AI benefits customer service operations

by FutureCIO Editors

January 25, 2022

Insights, user experience and process improvement are three ways artificial intelligence (AI) can benefit customer service organizations. Gartner suggests service...

Strategic Insights for Chief Information Officers

FutureCIO is about enabling the CIO, his team, the leadership and the enterprise through shared expertise, know-how and experience - through a community of shared interests and goals. It is also about discovering unknown best practices that will help realize new business models.

Big Data, Analytics and Intelligence

3 ways AI benefits customer service operations

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