LogicMonitor has announced new platform packages that include Edwin AI and Digital Experience features, such as Synthetics and Internet Sonar, across all three licensing tiers: Essentials, Advanced, and Signature.
This initiative unifies observability, digital experience monitoring, and AI-driven IT operations under a single licensing model, enabling enterprises to achieve end-to-end visibility and adopt governed automation.
“IT teams don’t need more separate Observability tools with AI bolted on; they need a connected operating model,” said Garth Fort, chief product officer at LogicMonitor. “Every package now brings LogicMonitor Envision, Digital Experience and Edwin AI together, with included allowances that scale by tier, so teams can start with connected visibility and advance toward governed automation at their own pace, with people in control.”
Hybrid Unit and Platform Packages
Each tier provides varying allowances for AI Credits, Synthetics Points, and data storage, enabling organisations to scale capabilities based on operational requirements.
- LM Essentials enables teams to resolve issues quickly with AI assistance and visibility across hybrid infrastructure and online services. It includes 20 AI Credits and 100 Synthetics Points per Hybrid Unit, with 120 days of Synthetics storage.
- LM Advanced supports dependable service delivery and streamlines daily operations with AI insights and governed automation. It includes 75 AI Credits and 250 Synthetics Points per Hybrid Unit, with 13 months of Synthetics storage.
- LM Signature enhances reliability for always-on services through service-centric operations and AI that enables greater, governed autonomy. It includes 150 AI Credits and 500 Synthetics Points per Hybrid Unit, with three years of Synthetics storage.
