
Tata Communications to transform BFSI customer journeys with Voice AI platform
Tata Communications has launched an agentic AI-powered Voice AI platform, an industry-first speech-to-speech customer engagement solution.

Tata Communications has launched an agentic AI-powered Voice AI platform, an industry-first speech-to-speech customer engagement solution.

Most organisations today are willing to embrace artificial intelligence (AI) for cost and operational efficiencies, but those in the healthcare

Eventus has launched Frank AI, its artificial intelligence solution for financial compliance teams and surveillance analytics.

HR leaders in Singapore report that international roles accounted for 49% of new hires over the past six months, and

Just two years ago, boardrooms across Southeast Asia and Hong Kong buzzed with anxiety over AI’s disruptive potential. Would competitors

Top barriers to scaling AI in APAC include non-optimised cloud data environments (49%), data governance struggles (44%), and talent shortages

To equip its sales teams with instant access to critical, specific, and relevant customer data, Globe Business has also piloted

Artificial intelligence (AI) has become the technology that organisations cannot afford to bypass, but they also should adopt AI whilst

Workday, Inc. and Microsoft have joined forces to offer a unique solution that enables organisations to securely manage their human

Over 50% of businesses in the Asia Pacific (APAC) reported revenue losses of US$5 million or more due to network

The most successful organisations are those that practice robust AI literacy, prioritising sustainable, cost-effective RAG systems that secure proprietary data

Transparency around large language models (LLMs) currently is lacking and this problem should be addressed, if artificial intelligence (AI) is