Maxicare transforms dental care with Agentforce
FutureCIO Editors
September 17, 2025
With Agentforce in Service Cloud, Maxicare can now offer a more personalised and streamlined customer service experience.
With Agentforce in Service Cloud, Maxicare can now offer a more personalised and streamlined customer service experience.
The tool leverages AI to measure, predict, and adapt strategies in real time.
Antom, a merchant payment and digitisation services provider under Ant International, has launched an agentic payment solution, featuring a first-of-its-kind
There are steps organisations can take to buffer the impact should their artificial intelligence (AI) deployments fail. For one, there
I recently commented that “I’d love to return to (software) coding”, and almost immediately the idea got shot down by
In 2026, Asia’s boardrooms are no longer just debating digital efficiency—they are redefining decision-making itself. The era of passive automation
IDC predicts that “By 2026, 20% of frustrated knowledge workers with no development experience will take charge of transforming how
Across Asia Pacific and Japan (APJ) boardrooms, the initial excitement around generative AI has given way to a pressing demand:
For every decision made, Selvadurai believes that organisations must be able to explain what the agent saw, why it acted
As Asian enterprises accelerate their adoption of artificial intelligence, the role of the Chief Information Officer (CIO) has evolved from
The Philippines is at a critical juncture in its AI journey. While government mandates and investment flows signal a strong
A unified AI vision serves as the Guiding Principle for enterprise-wide AI adoption, ensuring that all departments work toward common