
IT services spending in APAC growing despite COVID-19
Enterprises and government agencies are moving from a ‘do whatever to survive today’ mentality to the ‘if we do not

Enterprises and government agencies are moving from a ‘do whatever to survive today’ mentality to the ‘if we do not

Businesses need the flexibility to use multiple clouds, but lack of consistent operations hinders them

Gartner customer service and support leaders must transform their service experience with dynamic customer engagement (DCE) to enable personalized proactive

Beyond the obvious health issues and scares, COVID-19 has caused economic shockwaves across nearly all organizations regardless of industry or

It turns out that CDOs, looking to exploit AI, data and analytics to drive productivity need to work with CFO’s

The COVID-19 pandemic quickly revealed the structural and organizational weaknesses of many organizations. This prompted CEOs to question their current

The pandemic has irrevocably disrupted the way in which people work and live. How will the way of running a

Gartner survey identifies top reasons why marketers are not using analytics to make critical marketing decisions

TCS survey sees large APAC remain focused on digital transformation amid COVID-19, and overtaking rivals in North America and Europe

Gopalakrishnan Kolathu, business development executive, IBM Services, shares his views on AIOps and how organisations can benefit advances in AIOps.

Pierluigi Cau, director of Solutions Engineering APAC at GitHub, offers his take on the security as part of the development

When customer data is being used to build data models, having customer-centricity in mind will ensure that their interests and