Forrester’s Singapore Customer Experience Index annual study found that the average customer experience (CX) quality of the brands is merely “OK.”
The Hype Cycle for Emerging Technologies, 2024, by Gartner, Inc., unveils a promising future with 25 disruptive technology trends that
Workday, Inc. announced that Sime Darby Berhad has successfully deployed Workday Human Capital Management (HCM) in the Chinese Mainland, Hong
Globe and Red Hat, Inc. partner to modernise Globe’s IT infrastructure with Red Hat Open Innovation Labs to enhance customer
Gartner predicts that by 2028, cloud computing will shift from being a technology disruptor to a necessary component for maintaining
Alibaba Cloud announced that Shiseido‘s Drunk Elephant‘s new DRUNKGPT technology had deployed its proprietary large language model, Qwen, to develop
HID announced its partnership with Baiduri Bank to implement HID Approve, powered by the HID Authentication Platform, across its consumer
Yellow.ai has unveiled Analyze, an automation platform powered by an in-house LLM to improve bot interactions with in-depth conversational insights
Forrester’s 2025 Budget Planning Guides reveal that 91% of global tech decision-makers and 87% of global marketing decision-makers intend to spend
To help organisations achieve measurable outcomes in productivity, operational efficiency, and organisational agility, Workday, Inc. announced the availability of HiredScore AI
GitHub announced the launch of GitHub Models, which aims to enable more than 100 million developers to become AI engineers
The Bank Pembangunan Malaysia Berhad (BPMB) has successfully deployed Workday Human Capital Management (HCM) to accelerate its digital transformation journey. “The changes
