Zendesk, Inc. announced its customer experience (CX) generative AI advancements improving enterprises’ customer satisfaction, reducing costs, and increasing customer loyalty. New GenAI offerings “In
Traditional online analytical processing (OLAP) systems struggle to keep pace with the velocity, variety and volume of data that modern
John Roese, global chief technology officer of Dell Technologies shared the four pillars of Dell’s AI Strategy – AI-In, AI-On,
Chow Tai Fook Jewellery Group (“Chow Tai Fook”) adopted SAP SuccessFactors to accelerate digital transformation in its human resources by streamlining core HR processes, optimising recruitment, and
One of the characteristics of the recent decade is an increasingly connected global community with some events that occur in
As technology advances at an unprecedented pace, banks find new opportunities to elevate their customer services and optimise back-office processes.
Salesforce announced a three-year Memorandum of Understanding (MOU) with the Ayala Foundation to train 185 Filipinas with digital and CRM
In a Gartner poll of more than 1,400 executive leaders, 45% reported that they are in piloting mode with generative
Artificial intelligence has been immortalised in movies with hits like “Bicentennial Man“, “Upgrade” and its namesake “Artificial Intelligence” by Steven
“Generative AI is the most powerful tool for creativity that has ever been created. It has the potential to unleash
Workday announced its collaboration with Jabil to transform the latter’s HR processes through Workday Human Capital Management and to simplify multiple HR systems
Around 300 employees of UOB will pioneer the Singapore trial of Microsoft 365 Copilot, a Generative Artificial Intelligence (Generative AI)-powered productivity
