Preparing for India’s DPDPA security compliance
On 11 August 2023, the Digital Personal Data Protection Act, 2023 (DPDPA), was officially signed into law by the President of India. As India’s first data protection law, it aims to empower individuals with data privacy rights and greater control and safeguards over their personal data by establishing a comprehensive framework for how India’s personal […]
Hacker defence tactics: Best practices for secure app development
Apps are a favourite “attack surfaces” of hackers looking to get inside your device or your system.
Two success factor metrics to gauge competitive intelligence
Everyone wants competitive intelligence, deems it critical to their business to be successful. Then why go cheap on it? Gartner’s Scot Kim may have the answer.
Zero Trust – The Modern Approach to Securing the “Keys to the Kingdom”
We find out why despite spending billions on cybersecurity and risk management, companies are losing the fight to protect their sensitive information, and the key approach that’s required to stop data breaches from the onset.
Measure customer effort right each time
How do you measure customer effort? Most customer experience (CX) pros use surveys. While the question text and scale they use can differ, the resulting score measures the level of effort. But we need to move beyond only measuring the level of effort. My new report explains why and gives suggestions for improving customer effort […]
Tim Faith: What the human body teaches us about ERP
I have enjoyed team sports and individual sports pretty much my entire life. I find that the human body is capable of amazing achievements, whether in pursuit of team titles, Olympic glory, local bragging rights, or simply being “better than I was as a 20 year old”. I’m writing this en route to present at […]
HSBC should fear the rise of virtual banks
HSBC would be wise to invest more in developing mobile banking services and consider establishing partnerships with fintechs who can help the banking giant strengthen its digital offerings.
Dangers of operational open source
Most companies aren’t so sophisticated in their use of open source, which creates operational risk.
Why CISOs should think continous security
As a Director of Security, it’s your responsibility to create an environment that encourages security, making the day-to-day measures much easier.
Competing in digital insurance
In 2017 insurance companies wrote US$4,891 billion in premiums worldwide, with life insurance accounting for 54.3% and non-life for 45.7%. Around 78.1% of premiums come from the advanced markets, where on average 7.8% of GDP or US$3,516 per capita was spent on insurance. Among markets, an average of just 3.3% of GDP or US$166 per […]
What banks need to know about Open Banking
In the IDC Financial Insights report, Regulatory Guidelines for Open Banking: Asia/Pacific Markets and their Varying Paths to Open Banking, Michael Araneta (photo right), assistant vice president for IDC Financial Insights, states, “Banks should initiate Open Banking strategies, even without the strong regulatory push seen in Europe. Success in the digital era will be in generating […]
China and APAC lead global blockchain adoption; what’s next?
Some societies want to invest in blockchain for the exact opposite purpose – to control, centralize and monitor all online activities.
Making real money with cryptocurrencies
Eric Larcheveque, ceo of Ledger, refers to 2018 as a record-breaking year for crypto exchange hacks. In all, the estimated US$865 million lost to hacking – about three-times that of 2017 – has not really stifled interest by entrepreneurs and adventurous executives on the potential of the technology to transform the business – and naturally […]
The human face of Regtech
a time in the future is coming when regulation will drive a wedge in the personalization journey of banks calling for consent to be given before any form of engagement can happen.
Security plays second fiddle to DX
https://youtu.be/umGhDN2ivWM Perhaps it is not altogether surprising if security professionals view digital transformation with apprehension. While some may be up to the challenge, others will likely find themselves swimming upstream, against the tide of transformation zealots eagerly pushing their digital agenda. Fintech Innovation spoke to Chester Wisniewski, principal research scientist in the Office of the […]
APAC insurance opportunities in 2019
Now every insurance company is trying to frame the solutions and the strategy around the customer. We have started to understand the customer better. We are following the customer very closely to identify their preferences, their [buying] behavior
Impress customers with IoT
Image by iStockPhoto/AntonioGuillem By Jayajyoti Sengupta, head, Asia Pacific, Cognizant IoT is already influencing the latest wave of digital transformation, or Digital 2.0. Banking, Financial Services and Insurance (BFSI) organizations need to work quickly to leverage IoT technology and reap its benefits. At the same time, business leaders will need to drive IoT development in […]
IoT and blockchain will digitize daily life
Image courtesy of iStockPhoto/Chaay_Tee By Jouko Ahvenainen Digitization is coming to all services, also linked to physical services. It will change the user experience significantly. It helps us to get rid of many complex and time-consuming processes. Especially the combination of blockchain and IoT offers new powerful tools for this. Let’s take examples that have […]
Driving better customer experience through IoT
Image from iStockPhoto/ijeab By Jayajyoti Sengupta, Head, Asia Pacific, Cognizant IoT is already influencing the latest wave of digital transformation, or Digital 2.0. Banking, Financial Services and Insurance (BFSI) organizations need to work quickly to leverage IoT technology and reap its benefits. At the same time, business leaders will need to drive IoT development in […]
The death of IoT security as you know it
Image from iStockPhoto/AndreyPopov There is a topic that I wanted to share with you that we at Gartner have delivered research on during 2017. We have been developing research on the topic for some time now and I thought as the year draws to a close it might be a good time to share our […]