By 2020 80% of global consumer spend over chatbots will be attributable to discrete chatbots, embedded directly into a retailer’s
Technology plays an integral role in the operations and future strategy of service organizations — from self-service to improving the
Vinayak Mohan, associate director, Cognitive Automation and AI, KPMG China, uses the analogy of cooking to illustrate the elements that
Over 40% of privacy compliance technology will rely on artificial intelligence (AI) by 2023, up from 5% today, says Gartner.
But with growing concern over the COVID-19 outbreak, how will companies be able to screen employee attendance at work? Tanca.io
Banks are obsessed to create innovative products, but it must use blockchain. His view is that blockchain is a technology
Data is sexy, data storage isn’t. Does anyone even care what network storage is these days? There is still interest
An event streaming technology gives UnionBank the ability to modernize back-office systems and offer personalized solutions to customers as it
Data has taken a significant role in the growth of the digital economy with some of the largest firms in
Most everyone will agree the strategy and execution rests largely on the CMO. But for winning sales leaders, CX is
A weapon is anything that can be used against an opponent, adversary, or victim. In the digital economy, nearly everything
Which type of analytics is right for you? This ebook introduces the different types of analytics and helps you determine
