
60% of Asia’s top firms to reallocate CX budgets to GenAI by 2027
By 2027, the majority (60%) of top A2000 firms will reallocate 35% of their customer service (CX) budgets to emerging

By 2027, the majority (60%) of top A2000 firms will reallocate 35% of their customer service (CX) budgets to emerging

The spread of Covid-19 has led to a global problem in all aspects of life, including in the tourism sector

When asked about the growing exuberance over the use of generative AI, 54% of the surveyed security specialists believe that

Infobip launched AI Hub, an overhaul of its platform that integrates advanced analytics, AI, and generative AI features with its core Software-as-a-Service (SaaS) portfolio. It

Seagate® Technology Holdings launched the new Seagate® SkyHawkTM AI 24TB hard disk drive (HDD) for the video and imaging applications (VIA) market to address the

The post-pandemic world has undoubtedly brought about significant changes in the way of working. One of the most significant is

IBM launched IBM Quantum Heron, the first in a new series of utility-scale quantum processors, and IBM Quantum System Two, its first modular

Artificial intelligence and sustainability will drive changes in technology adoption and talent development in Asia Pacific & Japan (APJ) in 2024, according to the study,

Only 12% of infrastructure and operations (I&O) leaders believe that they exceed the performance expectations of their CIOs, according to a new Gartner,

Alibaba Cloud open-sourced two large language models (LLM), Qwen-72B and Qwen-1.8B. The company also opened availability for more multimodal LLMs, including Qwen-Audio, a pre-trained

Lenovo and Microsoft launched a new AI-powered solution to help organisations operate more securely through a subscription-based Cyber Resiliency as a Service (CRaaS) offering. Through

DXC Technology announced its collaboration with Global Re by leveraging its DXC Assure Reinsurance to help Global Re in its reinsurance business, improve claims administration,